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What is the payment process for a custom design project?

There is no charge to have our team evaluate your project and provide you with a firm quote.  In order to proceed from that point full payment is required.  (Full payment of any certified diamond or other feature gemstone going into the custom piece is also required).  The project then goes to our designer who builds your project in CAD software.  Photorealistic images of the design are shared with you for your approval.  One minor modification is allowed at no extra charge.  If you should decide not to proceed at this point you will be refunded the amount of your payment less a non-refundable $250 design fee.  Upon design approval, your project will to move to the production phase. At this point it the order is non-refundable.

For more information see our page on the custom jewelry design process.

For more specific questions ask our experts
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    Telephone 1-877-612-6770
    Outside USA 1-832-252-6770
    2150 Town Square Pl
    Sugar Land,
    TX 77479 USA
    Winner of the 2015 BBB Pinnacle Award
    Best Jeweler in Houston, Texas

Welcome to Whiteflash!

We cordially invite our Houston area clients to visit our beautiful boutique style showroom for a very special experience. Come see our A CUT ABOVE® diamonds and designer engagement rings in person and meet our friendly and knowledgeable staff of jewelry professionals.

Book your appointment now by visiting our Showroom Page where you can schedule your visit and learn more about the special venue we have created for our Houston area clients