Contact Information

• Article 33 : Do you receive walk-in customers?
• Article 34 : What happens in a personal viewing?
• Article 35 : If I purchase my diamond and setting from Whiteflash how soon will I receive them?
• Article 36 : What are your policies for setting diamonds and related charges?
• Article 37 : Who pays for shipping and insurance in a mixed situation?
• Article 38 : Will you copy a setting I saw somewhere else?
• Article 39 : How long does custom work usually take?
• Article 40 : How long from finished wax to finished ring?
• Article 41 : How much deposit is required for custom work?
• Article 42 : What is the custom work process, start to finish?
• Article 43 : What is included with my purchase?
• Article 44 : Will Whiteflash price-match?
• Article 45 : Do you offer standard discounts?
• Article 46 : Do you offer special discounts?
• Article 47 : Does Whiteflash collect sales tax?
• Article 48 : Do you accept trade-ins if the diamond was purchased elsewhere?
• Article 49 : Do you accept trade-ins if the diamond was purchased from Whiteflash?
• Article 50 : What kind of insurance do you recommend?
• Article 51 : Are Whiteflash diamonds conflict-free?
• Article 52 : When will my package be shipped?
• Article 53 : What day can I expect delivery?
• Article 54 : How are international purchases handled?
• Article 55 : Why do you use GIA and AGS labs for grading?
• Article 56 : What is your definition of ‘Eye-Clean’?
• Article 57 : What are Sarin, Ogi and Helium reports?