Hi Liza, Sorry it took so long to reply, I took a few extra days off to celebrate. Thanks for checking in, the ring turned out amazing! Both Norma and I couldn't be more thrilled with it. I sincerely appreciate all the help both you and Bryan gave me. The entire diamond buying experience went more smoothly than I could have even hoped for, and it was surprisingly easy with honest, knowledgeable people there to guide me.

Vera, I just wanted to confirm that I received the package this morning. There were no issues, and the ring looks great. I appreciate how professionally your organization works throughout this process. Very well coordinated and a lot of communication. Thanks for the wonderful service!

Hi Vera, Thanks for asking..........Yes I am still enjoying the experience of observing the accuracy of the cut in this diamond. When everything is close the image resonates with a magic that satisfies..... The short-term savings of buying a lesser stone is soon forgotten while the permanence of skills displayed in this one will always be apparent......

Hi Sheerah, I hope you are well! I've been quite busy with work recently, but I wanted to let you know how it all went down. I was planning to propose to Kat in Dubai as the hotel we were staying at had a fantastic rooftop area about 50 stories up with a fantastic view of the city and the Arabian gulf... Unfortunately the plans were thwarted by my lazines. Kat wanted to start packing a good week before the trip, but as a guy I found this totally unnecessary. I finally agreed to start packing (when I say that, I really mean I sit on the bed while Kat gets all of my clothes ready :P). Before I continue I should tell you that the ring was hidden in my sock draw and I'd kind of forgotten about it... Anyway Kat started pulling out shirts and pants and then got to the sock draw. At the same time I heard my Blackberry ringing so I rushed downstairs to get it, only to return to Kat sitting on the bed pointing at the box in the sock draw with a tear in her eye. Needless to say, I proposed right there and of course she said yes!!! I was a little bit disappointed because I didn't get to ask her parents before hand - I wanted to wait until the last minute because they are gossips! We haven't yet set a date but are looking. It also goes without saying that she LOVES the ring and we will be coming back for more jewelry. Thanks again for all of your help, it is truly appreciated!

Hello Vera, My apologies for the delayed response as I was out of town. The ring is simply perfect! We could not have asked for more. The attention to detail was fabulous and the craftsmanship was incredible. She is stopped throughout the day by others just commenting on the ring and how brilliant the diamonds are. I highly recommend Whiteflash to my friends and colleagues. The process was smooth, James was great at attending to all the details as was all the staff. Thank you once again for making this moment for us. We are definitely contacting you here in the near future for the band and other items

Dear Tracy, We talked on the phone last week, when I received the diamond. As I told you the stone looked very nice (actually it was more like "love at first sight"), and that we were planning to see an independant appraiser to get a second opinion. We did that this morning. The appraisal verified all the information of the report (color, clarity, polish, cut etc). Based on the good appraisal news and the fact that the diamond is indeed lovely (somehow I think it was just cut for me), we have decided to keep it. We can therefore finalize all sale steps, including sending the original certificate. Clearly we are both very happy with the stone itself. Still, this email would be incomplete if it only mentioned the product. A big "Thank you" is due to you and the rest of your team for making the whole process smooth, enjoyable and transparent. In an industry like this one, it is hard to find - and therefore greatly appreciated when one does - people that provide a great service. You have done exactly that and you've done it very well. You listened to what we wanted, you responded swiftly, you answered our questions, you were there all the way from the beginning to the end. Thank you all!

Hi Traci, Thanks for helping me pick the diamond. I received the diamond yesterday and it looks really nice! The packaging is also very cool as well. The calender is also a nice touch! Quick question, can you tell me what the printer label on the envelope of the wrapper is for? I noticed some of the specs on the label vary from what is on the AGS certificate. Also, what type of magnification do you need to view the Whiteflash and AGS inscriptions? The geek in me wanted to see it but I could not find it with a 10-20x loupe. Thanks again for all of the help. I appreciate it!

Hi Debi, Thank you, the ring certainly is beautiful. I must say that Juli was lovely in the face of a good amount of nitpicking and waffling in finding the perfect centrestone, and Joe was invaluable: he took my mix of pictures and paint sketches and crafted a real beauty from it, and my fiance David and I still smile every time we look at the ring. David and I found WF on PriceScope after a rather stressful experience with a local jeweller. WF has been fantastic to work with, and it's comforting to know that wherever we relocate to, we have a company we know we can trust with future jewellery creations. I'm thrilled that my ring will be featured in your calendar! I actually just emailed Juli yesterday about how I might acquire one, I'm looking forward to seeing it :-)

Sheerah, I just wanted to take a few minutes and say thank you. The diamond is absolutely beautiful! You were so helpful and patient through the whole purchasing process. I'm sure my indecisiveness didn't help matters. Your guidance through the process was greatly appreciated. My favorite part about the whole experience is that I never felt that I was being pushed in any direction when it came to the diamond. I was allowed time to find the right diamond that met all my needs all while receiving excellent advice and guidance from you along the way. The diamond was shipped to me extremely fast! I was floored to see the marvelous packaging and presentation that was used for this loose diamond. I will certainly make Whiteflash my first stop for any future jewelry purchases! Thanks again!

Hi Liza! Am sorry for not getting back to you sooner - things have been completely crazy at work (think locked in the office 24 hours a day...) since Sara and I got back from holiday. Anyway, just wanted to let you know the good news - Sara said yes, so we are now excitedly planning a wedding for next summer! Sara is absolutely thrilled with the ring - as am I - it is beautiful. I can't thank you enough for your excellent advice in helping me choose the stone and for your support throughout the process. As you know, I was initially very nervous about purchasing online, but you helped me get over these fears very quickly and I was delighted with the overall the ease and speed of my purchase and with the complete professionalism of you and your team. I would have no hesitation in recommending Whiteflash - in fact I already have to several of my friends and colleagues! Thanks again for all your help.