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Author: Rob Product: Ring
Consultant: Bob
Date: 12/30/2009

Bob, I received the parcel yesterday, but have only be able to view it today. I am stunned with how beautiful this ring is. The diamond is so white and crisp looking and I cannot believe the fire and scintillation from this stone. If I angle it just right I can see the arrows which just adds to the beauty of the stone. It is perfectly eye clean as promised and even under a loupe I struggle to see the inclusions. The setting feels really substantial yet is suitably delicate and feminine. In fact I could see no difference to the original on which it is based. The packaging and accessories add the finishing touch and I would have no hesitation in buying an ACA sight unseen again, or recommending your Company to friends or colleagues. Thank you again for an efficient, professional service and providing a truly mesmerising piece of jewellery.

 

 
Author: Brent Product: Ring
Consultant: Traci
Date: 12/30/2009

Traci, The ring is beautiful and most of all Rachel loves it. I don't think I've ever seen anthing shine and glimmer like it does. Due to some last minute flight changes I couldn't get it before we left so I picked it up Monday night when we got back. I used a silly subsitute ring that I bought on the cruise to propose to her earlier so it made the real ring seem extra beautiful. Thanks for the help from you and the rest of the people at Whiteflash I was very impressed with the whole experience.

 

 
Author: Randolph Product: Ring
Consultant: Date: 12/30/2009

Hey Liza :) Wanted to just drop you a short mail to let you know that I have already received the diamond! It took awhile cuz of the snowstorms and my friend's flight out of the US had to be rescheduled to a later date. The diamond looks AWESOME. It's ever so sparkly, and I'm really proud of it! Heh. And I can't even spot any inclusions, no matter how hard I tried. I do think the brilliance of the diamond simply overpowers the feeble attempts to locate the feather! :P I wanna say a big thank you to you once again for making this possible. Rest assured that I will send you photos of the completed ring once that is done up. I'm currently trying to make my sapphire purchases on Ebay, so once that is done, I can start working on the design proper. Hope you had a wonderful break this Christmas! MERRY CHRISTMAS! :)

 

 
Author: Ashlee Product: Ring
Consultant: Date: 12/30/2009

Hi Liza, I LOVE the ring!!! I was so happy to get it in time to show all my relatives this week. Everyone is very impressed and I love that the setting is different than most found online or in brick-and-mortar stores. Thanks for the wonderful customer service and have a great Christmas!

 

 
Author: Joseph Product: Ring
Consultant: Date: 12/30/2009

Debi, Thank you for your amazingly fast response. Vera emailed me today and it just seems like a missed timing issue on the check being requested / printed and the package being shipped. I have to say I am completely in awe of you and your teams customer service. Having worked in various levels of IT support for the last 10 years I can truly appreciate the knowledge, level of professionalism, and response time of your entire team. Your customer support model is one that should be striven for in any business. In regard to the actually e-ring, it is even more impressive in real life than in the excellent pictures that I was provided prior to its arrival. I can assure you that I will refer, anyone and everyone who asks me about diamonds, to WhiteFlash. My experience with WhiteFlash CSRs and the quality of product has solidified in my mind what has been said by so many publications and people already, that WhiteFlash really is one of the premiere online destinations for anything and everything related to diamonds.

 

 
Author: Walter Product: Ring
Consultant: Traci
Date: 12/30/2009

Hi again everyone, The proposal went off today without a hitch. She had no idea I was going to propose as she was expecting spring at the very earliest. I managed to coordinate the shipping and sneak out and get the ring from FedEx like a ninja. :) She absolutely adores the ring and she cried when she saw it. Additonally, I am concerned she may get into a car accident because she stares at it so much. But don't worry I'll be driving the next few days until she stops staring at it long enough to pay attention to the road. Thank you Traci, Vera, Joe and Becca for all your help in this process. As Susan so aptly put it, her ring is "perfect" for lack of a better word. Is there a word beyond perfection? I certainly believe if there is you guys have achieved it. Funny story though. I was so intent on picking up the ring 12/22/09 that I was at the Federal Express site before I even got the phone call. In fact, the phone call to tell me my package had arrived came while I was driving back with the ring! I'm just too fast I guess. :) The calendar included with the whole package was great. So many beautiful jewelry pieces for every month of the year. Susan is already talking about how she needs a matching wedding band. I have no doubt in my mind that you will hear from me again soon. Thanks again guys, Happy Holidays to you and yours...

 

 
Author: Freddy Product: Consultant: Date: 12/23/2009

Juli, Yes. I got it! It looks beautiful. Thank you so much for your hands on approach in meeting my needs. You really made this happen on a tight timeline and low stock. I appreciate all of the personal 1 on 1 service you provided me. All customer service related businesses should follow your model. NOW.. Let’s hope she likes

 

 
Author: Lue Product: Ring
Consultant: Date: 12/23/2009

Hi Liza, The diamond is amazing! The WF ACA stood its ground against the HOF diamond! Its overall performance was as good or better when compared to it. The sales lady actually went to go talk to her manager about lowering the price of the HOF once she found out the price that I bought the WF ACA at but the manager couldn't because the price HOF holds them to. Overall, I have no regret purchasing the diamond from WF and am glad that I got to work with such nice and accommodating people. Thanks again for all of your help!

 

 
Author: Kate Product: Ring
Consultant: Date: 12/23/2009

Hi Juli, just writing to let you know that I LOVE the rings! They both look beautiful with my engagement ring! Thank you and everyone at whiteflash for all of your help and your beautiful products!

 

 
Author: Joe Product: Consultant: Date: 12/23/2009

Wow...... I am pretty much speechless at this point. I can't wait to see it live and in person tomorrow. I am even more excited for my girlfriend to see it, and what her reaction will be. Thank you so much for everything. Everyone at WhiteFlash has made this a great experience.

 

 
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