Finally I got my earrings (I say ''finally'' as if I waited for them for 4 weeks but you know how excited people get about jewellery, especially when it is a piece as beautiful as these earrings). They would have been here yesterday if I had realized that I had to call FedEx and have them charge me the customs duty and taxes before the earrings could clear customs (I just assumed they would charge me once they were delivered). Let me tell you that yesterday, to kill some time, I went to a local B&M and they had a pair of 0.70ctw, Lazare Kaplan studs (basket setting that doesn''t even come close to your martini) With tax this is more than double than what I spent at Whiteflash. I am not telling you this to brag about my great consumer sense but rather that you may, if you wish, post this on your website for other consumers, particularly Canadian buyers, to see. Personally, I am always careful about ordering things from the US before I factor in the customs and taxes that are levied heavily against the purchase.
Your business is indeed a testament to fairness, quality, and honesty - a combination that is unfortunately too often mutually exclusive when one is searching for quality products at a fair price. You have changed my attitude as a consumer such that now I feel that the onus rests on premium brands and companies to prove to me that their products are indeed that superior in quality and elegance to warrant a 30-50% (if not more) mark-up.
I am very grateful to you and your company for maintaining such a high standard of quality without compromising your integrity (sometimes I wonder if you guys even make money :) ). I almost feel guilty for paying such a price for such and exquisite product. In terms of elegance, beauty, and value I sincerely doubt that I could find anything that comes even close to what you offer.
You and your colleagues have made this purchase one of the most enjoyable and memorable business experiences (and I do enjoy spending money on the person I love) I have ever had. I cannot wait to offer these earrings to my fianc?©e as a gift for our anniversary. Being the sentimental sap that I am, I believe that she deserves the best, and in this case I am definitely able to deliver - all thanks to Whiteflash.
If you could please pass along my sincere gratitude to your entire staff. I am a firm believer that good business begins with great people and truly, Whiteflash has great employees.
There is not much left to say but that the earrings are stunning, the price was fair, and the delivery was prompt. What else can one ask for? Maybe a little box of chocolates... but look you even provided that! :)
Thank you once again. When I am back in a couple of years for a bracelet, I promise you that Whiteflash will be my first and only stop.
Wishing you all the best,