The purpose of this email is to inform you of the outstanding services provided by your sales team. To provide some background, prior to this latest transaction, I purchased an engagement ring approximately 2 years ago from your company. I recalled her outstanding service & professionalism, and was naturally inclined to see what WhiteFlash had to offer when I started thinking about a Christmas gift for my wife.
I must say I was pleasantly surprised when I called and reached WF immediately, and their ability to instantaneously bring up my past history including all the details about my wife (her name, ring size, etc.) It was so smooth and comfortable that I felt as though WF remembered me personally. Being engaged with our sales teams here at Microsoft, I have an acute appreciation for WF''s ability to make me feel warm and welcome through this transaction and the importance of customer satisfaction.
I want to commend WF outstanding service to me as her customer. You are very timely, well prepared, and knowledgeable. An absolute pleasure to work with, so thank you!!