Exception Service and Quality from U.K. Customer!
October 27, 2010

Exception Service and Quality from U.K. Customer!

I can honestly say that Whiteflash have been the most helpful and prompt company i have ever dealt with. I purchased an engagement ring and before the whole process was very concerned about spending so much money, and particularly to a company overseas where i knew phone contact would be limited due to the time differences. My concerns were immediately quashed when i spoke on live chat to Traci at what must have been about 7am US time which was a pleasant surprise as i was expecting to have to do the whole thing by email during US working hours. The customer service even improved from this point as i was kept updated at every single step of the way with the whole process and they were very happy to answer any questions a complete diamond novice had! Professional photos of the ring were provided before shipping which confirmed that the ring looked incredible, and everyone that has seen it has said the same thing since. The whole process was absolutely faultless and I will be recommending Whiteflash to anyone and everyone that will listen, which is VERY unusual for me! Thank you to the whole team for making a potentially daunting process very easy and stress free for a UK based buyer.
Martin G., UK

RECENT REVIEWS

April 22, 2024
They were willing and able to resolve issues efficiently and quickly.
Cho J, Singapore
April 22, 2024
We love the new diamond and new ring as a whole! Thank you again so much.
Sean T, New York, USA
April 21, 2024
As soon as I showed I was interested in buying a ring I was assigned a diamond consultant. Michelle was knowledgeable, but not pushy and helped the whole process run very smooth. The end result was perfect and when I popped the big question on a gondola in Venice, the ring I bought at Whiteflash was the perfect finishing touch. I will soon be back to Whiteflash get my wife-to-be's wedding ring and know it will be a great experience.
Peter M, California, USA
April 20, 2024
This place is truly awesome in terms of customer service, finding the right diamond and/or ring, and prices that make sense. First customer service is phenomenal I asked if a specific date is possible and they delivered as asked for and communicated with progress the whole way, they really have an unbeatable trade in policy along with a huge selection of ring types and styles way more than my local high end jeweler. Lastly, prices that make sense where you have an idea how much the type of diamond costs but not trying to sell a premium for a brand or this is more "sparkly" so it is 3x cost. "A path opens to those who are honest." Brittany and America are fantastic!
Davie P, Illinois, USA

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