I had ordered a complete engagement ring from Whiteflash. First of all, their site is terrific with regards to the detail they provide about their diamonds, so you can closely inspect and pick out the ideal diamond you want. I felt very comfortable with my selection over what I could have possibly received via retail outlets, where I would not have known the flaws of the diamond. The support staff were very courteous accepting my custom order (since I wanted to apply several coupons to my order and were able to negotiate down to my desired price--which is way less than what I would have paid comparably in retail) and helped arrange dual payment methods for me as I had paid for the diamond with an eCheck, and the ring itself with a credit card. The order itself was processed very rapidly and in less than a week, they sent me pictures of the prepared ring prior to shipment. The delivery was very rapid using FedEx (may have been overnighted) and their entire presentation of the ring was perfect! It came with a beautiful cherry box, along with all of the proper documentation and a loupe to examine the diamond and the ring. I was absolutely delighted with the purchase and so was my fianc?© when I had proposed to her! I was very impressed with the service provided by Whiteflash, and have highly recommended them to all of my friends for their A+ service.