Fantastic customer service!
I purchased both my (now) wife's engagement ring along with our wedding rings from Whiteflash. My experience with both transactions was, as expected, excellent! I learned about Whiteflash through the website Pricescope.com. I decided to work with Whiteflash due to their excellent reputation on that website, and due to their selection of AGS ideal cut diamonds. Also, they are located in my home city (Houston), which meant that I could go actually look at the diamonds I was interested in. While they do the vast majority of their business on-line, they welcomed me to their office and were extremely friendly and accommodating.
When purchasing both the engagement ring and our wedding bands, my time table was very tight. They were able to accommodate my needs in both cases. My wife and I both love our rings and the work they did for us!