Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

March 27, 2024
I am in love. Thank you very much once again.
Eden V, New York, USA
March 27, 2024
Thanks to Becca for all of her help, she loved it!
Sinan Y, California, USA
March 27, 2024
Michelle is second to none! She went above and beyond helping me choose a diamond and made the process so seamless. I couldn’t be happier with her customer service and the final product. My gal can’t take her eyes off the diamond and is getting so many complements we have lost count. Just amazing service and professionalism. I really couldn’t ask for more. Thank you Michelle!!!
Roland B, New Jersey, USA
March 26, 2024
Brittany went above and beyond to help us find the perfect ring, and was super responsive/ helpful throughout the purchasing process! Thank you for helping make our special day a reality! I highly recommend White Flash if you’re looking for amazing customer service, and the absolute best product for a fair price!
Grant V, Texas, USA

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