Being a potential buyer overseas, I was initially very reluctant in purchasing a big ticket item from overseas. More so as this would be a once in a life time engagement ring purchase.
My awesome consultant made everything so easy and really made me feel comfortable and sort of inspired confidence in making the purchase. From providing education about the diamonds, to helping to single out the diamonds based on my budget and wants, and fears about shipping and receiving the diamond, she was there with me throughout the entire process. Being in Singapore, it made things worse due to the time difference. But she made it a point to reply and answer all of my queries via email. I am very glad I made this once in a lifetime choice through Whiteflash and with my consultant, for without her, i'd still be looking for the perfect diamond, which I am proud to say I already found it through Whiteflash.
The customer service provided by my consultant made this big ticket purchase online a superb experience and I will definitely recommend Whiteflash and her in particular to my friends!