Whiteflash helped my make my fiancé a very happy lady!
July 06, 2013

Whiteflash helped my make my fiancé a very happy lady!

I just want to share my experience with Whiteflash. I worked mainly with my diamond consultant to decide on the diamond and my custom ring design...but if you work with this company you will get to interact with a variety of helpful people which were helpful through the entire process of ring development to delivery of your completed ring. I went with this company instead of some of the other recognized companies (Blue Nile, James Allen, etc.) due to their very good reviews and what seemed to be a more hands on approach. I was not disappointed they were very hands on...honest...they try to keep you involved the whole time. Even appraiser stated she was very impressed by all of the things Whiteflash did for me in creating the ring. Speaking of my appraiser, she also stated she was impressed by the craftsmanship of the ring, in her view it seemed top notch! A helpful tip for anyone who buys from Whiteflash they do offer a free 10 day period to review the diamond prior to it being set I surely recommend you take that if you are purchasing a premium diamond and plan on insuring it (with this you should plan on taking it to an appraiser at that point for inspection for insurance purposes only as the diamond will be what you purchased but your appraiser will have an easier time assessing it). By the way...I purchased a pear shaped diamond set in a platinum custom halo design. My fiancé loves it, plus she gets nothing but compliments on it which make me happy both for her and for my decision to go with Whiteflash. I will say they were not the lowest cost on the market but they are competitive in pricing and I feel with this big of a purchase its better to go with quality and not risk getting inferior service and quality.
Jorge B, California, USA

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Claudia D, Maryland, USA
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My fiancée has been raving about it the past few months, really happy with the purchase. Thank you and the Whiteflash team so much for helping us through the process.
Kelvin W, Malaysia
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Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada

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