Tacori and Whiteflash- Fantastic Ring and Great Value
October 28, 2013

Tacori and Whiteflash- Fantastic Ring and Great Value

I cannot say enough good things about my experience with Whiteflash. It’s hard to decide where to begin, so I’ll start with the bottom line: my experience with Whiteflash was flawless from beginning to end. A few years ago I helped a friend shop for an engagement ring. He purchased his ring from Blue Nile (BN) and had a good experience, so when the time came for me to start shopping for an engagement ring, I looked into BN but I also searched for other companies doing the same kind of business so I could comparison shop. That’s how I found Whiteflash (WF). Shortly after making an account on WF’s website I was contacted by one of their representatives, Liza Horowitz, and that’s when the fun began. As a science nerd I had some rather narrow parameters in terms of the diamond characteristics and price I wanted and I was watching diamond listings closely waiting for the right one to come along. After describing my parameters to Liza, she was able to look into their production pipeline and offer a couple diamonds that had not hit their website yet, but fit my requirements perfectly. After selecting one of those diamonds, it was time to choose a setting. I found a couple I liked, but none were quite perfect. After explaining my dilemma to Liza, she offered some customization options that would change one of the settings from almost perfect to exactly perfect. The rest of the transaction was equally smooth. I exchanged emails with WF’s financial representative regarding my wire transfer payments, their photographer regarding the beautiful pictures of the ring, and their shipping representative regarding delivery. Every one of them was prompt, polite, and helpful. Oh, and the ring. The ring is stunning. When I took the ring for an independent appraisal for insurance purposes, the stoic jeweler – who makes a living looking at beautiful gemstones - seemed impressed in spite of himself. The diamond is a round cut with WF’s “A Cut Above” label. I was concerned that the “A Cut Above” label was simply a marketing gimmick, but my appraisal solidly squashed that notion. It’s worth it. I have high expectations for companies I choose to do business with, regardless of whether I’m spending a few bucks or a few thousand bucks. I was hesitant to spend a large sum with a company I couldn’t visit in person on a product I couldn’t put my hands on (WF is in Texas; I’m in Maryland). Whiteflash stepped up to the plate and earned my business. I’m happy I chose to purchase my engagement ring from them and I will be coming back to them to purchase my wedding bands. I got the ring and it's pretty cool! I'm not much of a jewelry guy so it's hard to know what's good or not, all I do know is the couple of guys I work with that I've shown pictures to have pretty much accused me of ruining their life. So I guess that's a good thing. :) Thank you for all the help on this, it's been incredibly easy and I'm glad I got it from you. It's a fantastic ring, a great value, and I'm looking forward to seeing her with it on.
R.M., Colorado, USA

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Claudia D, Maryland, USA
April 12, 2024
My fiancée has been raving about it the past few months, really happy with the purchase. Thank you and the Whiteflash team so much for helping us through the process.
Kelvin W, Malaysia
April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada

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