I recently purchased .30 TW 3-prong martini set studs and they are beautiful! Every step of the process was efficient and informative, and all of my questions, including pointed questions regarding your return shipping costs, were answered in a non-confrontational manner. Having worked for a company with a massive warehouse operation, I can truly say that the packaging protection you provided is second to none, and it was nice to have that kind of assurance upon receipt. The quality of the cut and amount of light this pair gives off is stunning, especially next to a set of SI2 G''s purchased from an online competitor. While the two pairs are somewhat apples and oranges, the sparkle speaks to the great cut of your diamonds, which were absolutely worth the price difference. My girlfriend will be one happy girl.