Below are actual emails we receive from happy Whiteflash customers on a daily basis.
They are reprinted in un-edited form except where necessary to protect the customer’s
privacy. The pictures of diamond engagement rings and custom jewelry design projects
embedded on the page give an indication of the kinds of jewelry we are producing
along with the experiences customers are having upon receipt of their orders.
For independent online reviews of Whiteflash you may want to visit third party review
sites such as iVouch.
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Lighthouse Proposal
It was the 21st of August 2011. My girlfriend Leah and I were traveling through the Bahamas, seeing the sights and tasting new foods. We were on Abaco Island at a bar/restaurant trying to decide what to do. When we asked the waitress she told us about Hope Island with its pink sand beaches and a candy striped lighthouse. We decided to take the ferry the next day to Hope Island and spend the day on this picturesque little island. When I heard about the lighthouse a little light turned on in my head and I knew that was the place! I started planning how I was going to ask her in my head all night and decided it was best to get there early to avoid too many people being around.
The first stop for the ferry was the lighthouse and to our surprise and my luck, we were the only ones there! As we walked up to the lighthouse my nerves were going crazy but I had to keep my cool so she didn't suspect anything. We spiraled up the steep staircase to the top of the lighthouse. After enjoying the view for a few moments Leah wanted to head down but I asked her to wait for a minute and sit down, haha straight away she knew something was up so I didn't hesitate. I knelt down on one with a lovely little cherrywood box in my hand and said 'Leah, would you do me the honor of becoming my wife.' Then I opened the box and all I heard was Waaaah Oh my GOD! After she got over the ring she eventually said YES! I took the ring out of it's box and slipped it on her finger, it fit perfectly.
So I would like to thank you and the Whiteflash team for helping me to make that day so special to me and especially Leah.
2/1/2012, Damian, Australia
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The ring looks stunning!
Thank you so much for sending the pictures! The ring looks stunning--I really hope it works for us! By the way, I think your photography, especially with the flowers, is absolutely beautiful. (I'm a very amateur photographer/photography enthusiast!) It really makes a difference when buying a high-end item to be able to see such detail and clarity, while adding your artistry, as well. It has made my time perusing through settings much more enjoyable and one of the reasons I chose Whiteflash.
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Ring looks amazing.....Recommending Whiteflash!
I wanted to thank you again for working with me so closely on my girlfriend's engagement ring. Last night was my first opportunity to see it in person and it looks absolutely amazing! My girlfriend will get to see it for the first time this Friday, and I can't wait to see her reaction. I should be in touch soon about the wedding band.
I also wanted to let you know that I have two siblings and many friends approaching engagement in the next few years. I will definitely recommend they get in touch with you when the time comes!
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Wouldn't consider going anywhere but Whiteflash!
I picked up the rings earlier this afternoon and everything looks great. The rings are exactly what I have come to expect from Whiteflash. My fiancee tried her's on and loves it and mine is exactly what I wanted. Thank you for such great quality and wonderful service. When it came to purchasing our weddings rings, we did not even consider going anywhere else after the great experience and quality that I received with the engagement ring. I believe that we are set for a little while in regards to jewelry but we are both Whiteflash fans and look forward to dealing with you again for future occasions. Thank you for everything
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More then I could have imagined!
The ring is absolutely stunning. I know Whiteflash does great work, but you guys always somehow manage to exceed my expectations. From Kristi: "It was more than I could have imagined! I am absolutely in love with it (and the man who gave it to me)!"
Please pass along our thanks and praise to the team there- especially Vera and the production guys who hurried things through the process and were able to deliver it earlier than promised. I was able to give it to Kristi at her birthday dinner, which was very special for both of us.
You have a very, very happy customer on your hands, and I'll continue to highly recommend you to all my friends and family!!
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Couldn't be more pleased!
I couldn't have been more pleased with Whiteflash. Working with Liza was a real pleasure and she answered every question I had. For quality, value, and overall customer experience, Whiteflash would be the first referral I'd offer anybody in the market.
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They keep shooting rainbows!!
I LOVE THEM!!! The earrings are just to die for and so sparkly. They keep shooting rainbows omg!!! :D YAYYY! I will take some photos this weekend and post on PS. When I do, I will email you a link to my PS post so you can see what people think :)
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Whiteflash is truly "A CUT ABOVE"!
Before I tell my story, I would like personally put Traci on the spot, and thank her a million times over!! Without her, I would have never ended up with the diamond I have today.
It all started out a few months ago, when I was slowly starting to search for diamonds to set in an engagement ring for my girlfriend. I started off with a budget in mind & searched literally dozens of sites. Site after site I kept thinking “this is the stone!” Yet I’d somehow find a problem with the diamond. Then after weeks of searching, I starting researching diamond forums and asking questions. I was getting more knowledge each day, and continued my search! With each search, came and went stones! I just couldn’t find the right diamond in my price range. I even had numerous diamond vendors helping me at one time. While they were all meeting my budget…..they just weren’t presenting me with “THE ONE!” Honestly I think I had so many diamond vendors emailing me, that I originally ignored an email from Traci @ Whiteflash. After 3 or 4 months of searching, I came back to Whiteflash with questions about a couple stones I was interested in. It just so happens, that Traci was the person who ended up contacting me again (And I’m so glad she did!) After numerous emails back and forth, she was very honest with me about the stones I chose. She gave me her honest opinions and explanations on why to choose (or not choose) certain diamonds! She really listened to what I was looking for in a stone. I gave her all of my specifics and budget….then her search quickly began! She did not waste any time and recommended a couple of choices that caught her eye….great stones, yet it still wasn’t “the one!” At this moment she emailed me a sizing question and searched again! She dug deeper & emailed back a specific stone that was actually in her inventory….and of all things….a 1.714ct ”A Cut Above Hearts and Arrows” diamond. IT WAS AMAZING!!! At first glance I thought….”I’ve never searched the ACA diamonds because I really never thought I could meet all my specs and budget.” Right away I emailed her back and told her this finally “THE ONE!” After that, Traci and I arranged a phone call to discuss everything and answer any questions I had. It was like talking to a friend! She wasn’t there to “make a sale.” She was honest with me and was truly there to help. We talked for about 30minutes and she answered every single question I had. Traci accomplished more with me in 2-3 days that anyone has in 2-3 months! She went above and beyond to find the perfect stone. What really separated Traci miles from the competition, was that it didn’t matter what time of day or night it was! Her work day didn’t stop at 5. Her customers were priority! Whiteflash as a company (and of course Traci) helped me through the whole process thereafter. The company is extremely professional and the customer service was above and beyond. It may sound cliché but they truly are “A Cut Above!” Thanks again Whiteflash, and a very special thank you to you Traci!
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Wonderful experience at Whiteflash!
WOW the earrings definitely reflex my opinion.
Most definitely a “cut above” what I was expecting, they are absolutely beautiful with all the fire I was wanting.
My experience with Whiteflash was absolutely wonderful…
Sheerah you were my first contact with Whiteflash, as you know first impressions are critical and you made me feel very comfortable. It was this first impression that took me to the next step of seriously shopping for the perfect matching set of diamonds online. You helped answer all my questions as well as reviewing potential diamonds with me, providing your professional perspective of the pros and cons of each as you guided me in my search, thank you.
From that point on, upon finalizing my order, I was kept in the loop every step of the way as the earrings were being prepared and shipped. Working in the background, Liz, Vera and Alan were all so very helpful. I received the earring in time for Christmas, as mentioned they are absolutely beautiful. I will have my highest recommendations of Whiteflash to friends for their diamond needs.
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My ring is flawless!!
I love Whiteflash! My ring is flawless! Two luscious, velvety sapphires flank my lovely diamond...and I couldn't be happier! The design is amazing and my sapphires are the perfect shade of blue! Can't thank everyone enough! Every single person at WF is phenomenal. C'est Magnifique!
