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Whiteflash Customer Reviews and Testimonials

Below are actual emails we receive from happy Whiteflash customers on a daily basis. They are reprinted in un-edited form except where necessary to protect the customer’s privacy. The pictures of diamond engagement rings and custom jewelry design projects embedded on the page give an indication of the kinds of jewelry we are producing along with the experiences customers are having upon receipt of their orders.

For independent online reviews of Whiteflash you may want to visit third party review sites such as iVouch.


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  • Can''t wait to wear them on my wedding day!

    Both my mom and I love the beautiful earrings and bracelet. We are very pleased with the craftsmanship. I love the kit that comes with it. It is very useful. Since, they are my wedding gifts from my mom, I can’t wait to wear them on my wedding day. Thank you very much for your help. We will definitely purchase from you guys again and will recommend you guys to other people. Thanks again!

    Can
    6/14/2011, Angela H., Canada
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  • Superior customer service!

    I want to commend all of you for your superior customer service! You guys are on top of things from end-to-end! I’m definitely a net promoter(is defined as a 9 or 10 customer satisfaction rating in a scale from 1-10 and a person likely to recommend your company) of WhiteFlash!

    Superior customer service!
    6/14/2011, David T., USA
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  • Whiteflash - "First-rate, top shelf service!

    I had to send my fiancee''s ring to back Whiteflash for the proper sizing of its matching wedding band and I was again impressed with their service. The engagement ring came back looking brand new to match the new wedding band, and the two rings together could not look more perfect. Kudos to Whiteflash for supplying some killer photos, and for a great overall customer service acumen. It is always a really nice touch to see such a critical purchase so perfectly presented. The professionalism that I have enjoyed in the last week while handling my fiancee''s wedding band has been nothing less than first-rate, top shelf service. I would also like to mention the extreme value here - I had a few local jewelry shops quote me to replicate the matching Whiteflash band in the advent that time became an issue and every quote came in at least $1000 higher than my final cost to buy the correct piece from Whiteflash.

    Whiteflash - "First-rate, top shelf service!
    6/1/2011, Chris T., USA
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  • Astonishing Job!

    I received the ring today. It''''s beautiful! Thank you very much for the astonishing job you did and special thanks for meeting the time constraints! I will be flying back early in the morning tomorrow having the result of your superb work in my cabin luggage

    Astonishing Job!
    5/27/2011, Alexey, USA
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  • Something PERFECT and IN TIME!

    I''ve received my ring and I loved it! I want to thank the whole Whiteflash Team for your time, patience and efforts to create something perfect and IN TIME! Huge thank you again guys! Definitely I will recommend your company to all my friends.

    Something PERFECT and IN TIME!
    5/23/2011, Kate, USA
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  • An Absolute showstopper!

    I have to tell you, the diamond that you guys sold me is absolutely amazing. It turned out better than I could have ever dreamed of. I have never in my life seen a diamond like this. It is stunning, brilliant and an absolute showstopper. The compliments from people out of the blue have been unreal. You have all of my business from here on out. I am also planning on bring a buddy to you for his ten year anniversary.

    An Absolute showstopper!
    5/23/2011, Jay, USA
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  • Masterfully Crafted and Perfect!

    I picked up the ring Yesterday afternoon. It came in a FedEx "Big box". After opening that there was a "Medium box" and then a FedEx bag. Wow, that is secure shipping. Well protected. I let my fiancée open the beautiful ring box. She was speechless. The ring is stunning! The diamonds have an amazing sparkle. I appreciate all the work you guys did to get it right the first time. I give quality control an A+ for catching the error and everyone at White Flash for sending out an amazing masterfully crafted and perfect wedding band. I am looking forward to future purchase from you guys down the road.

    Masterfully Crafted and Perfect!
    5/11/2011, Isaac, USA
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  • "Bella" is all we imagined!

    This morning Hagop picked-up the package from FedEx and we just opened the box with joy. The "Bella" necklace is everything we imagined. It is absolutely gorgeous and we truly love it! The craftsmanship is beautifully detailed and it sparkles. I will definitely enjoy it for many years to come... Thank you for the bonus gift for Hagop. He was looking for a similar diamond loupe set therefore it''s a perfect gift! We were both very surprised since we wanted to get one before the engagement ring; we are glad that we didn''t since coming from you is more special.

    "Bella" is all we imagined!
    5/11/2011, Adrineh & Hagop
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  • Like nothing I have ever seen!

    I received the ring on Saturday. I really appreciate everything you have done to ensure I receive a beautiful ring on time. We are currently en route to Napa and the hot air balloon ride is scheduled for tomorrow. I am really excited. The ring, is gorgeous. You guys did a fabulous job with the presentation too, just top notch. The diamond is like nothing I have ever seen before.

    Like nothing I have ever seen!
    5/11/2011, Matthew M.
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  • Amazing Ring...Amazing Diamond!

    Thanks so much for working on my engagement ring and getting it delivered by Saturday. I was able to pick it up in the morning without spoiling the surprise. The ring and diamond are AMAZING! The pictures do not do it justice. She loves the style of the setting and especially the amazing diamond.

    Amazing Ring...Amazing Diamond!
    5/4/2011, Gavin


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    info@whiteflash.com
    Telephone1-877-612-6770
    Outside USA1-832-252-6770
    6222 Richmond Ave.
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    Houston, TX 77057 USA
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