Below are actual emails we receive from happy Whiteflash customers on a daily basis.
They are reprinted in un-edited form except where necessary to protect the customer’s
privacy. The pictures of diamond engagement rings and custom jewelry design projects
embedded on the page give an indication of the kinds of jewelry we are producing
along with the experiences customers are having upon receipt of their orders.
For independent online reviews of Whiteflash you may want to visit third party review
sites such as iVouch.
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The Diamonds are Beautiful and Sparkle like MAD!
Yes, I love the ring! The diamonds are beautiful and sparkle like mad. The stones are eye clean and the cut is stunning. The setting is very feminine and graceful. Thanks you for finding me the perfect ring within my budget!
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The Diamond is Lovely!
The diamond is lovely! So white and sparkly, especially in the sunlight. We took it to an independent appraiser today for verification and he was also quite impressed with its cut, symmetry and color (especially given that it was graded an F). Thanks for all your help!
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Absolutely Stunning!
I just got back to the office, and haven''t been able to shut the box since I opened it! The ring is absolutely stunning, and I fear this email might have too many exclamation points! It iss amazing, beautiful, the diamond sparkles and dances more than I could have imagined... it is better than I ever expected in my most optimistic dreams! Thank you a million times over, and thanks to Vera and the rest of the Whiteflash team for helping me in such an exciting time. You have all been incredibly helpful, attentive and friendly, and delivered a ring that exceeds all expectations. I really appreciate it, and look forward to sharing Jenn''s reactions with you!
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Whiteflash made a Life-Long Customer!
The engagement was a huge success, I had a whole scavenger hunt set up across all of DC and it somehow worked out perfectly. we spent the weekend after friday night the 3rd in Bethany Beach, DE and had a nice relaxing mini-vacation. Kim is blown away by the engagement ring everyday, seriously. She will be getting in touch with you personally shortly to talk about wedding bands for both of us. The scavenger hunt ended at a roof-top party with a view of capital hill, it was amazing.
Thank you again for everything, and like I said, you''''ve made a life-long customer.
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Whiteflash has earned an A+
I would like to take the time to sincerely thank everyone at Whiteflash that has helped me in the purchase process of my custom engagement ring. I did months of research trying to educate myself as much as possible before I bought the diamond. I remember calling Whiteflash for the first time on Memorial day, not even realizing it was a holiday because I had been so engulfed in research. I spoke with Debi, which at the time I did not know she was the CEO of Whiteflash. I think the fact that she was taking calls on a holiday weekend is testament to her devotion to Whiteflash and its customers.
Initially, I was extremely hesitant to make such a large purchase from an online retailer, but I can now say that it was the absolutely the right decision. Not only was your staff courteous and helpful, but the prices that Whiteflash offered were simply unmatched by other retailers, online or in-store.
Although we ran into a small hiccup with the engraving, I was very pleased with the way Chris, Vera, Kellie and Joe were able to work with me to come up with the best possible solution. They were prompt in response and always professional. I''''d also like to comment on the photography; Becca does a wonderful job. The pictures of the ring were simply amazing.
As for the finished product...PERFECT. The princess ACA diamond is like nothing I have ever seen before. I will never forget taking the ring out of the Fed-Ex box and seeing all the dots of light beaming onto the roof of my car. I have since been in a few jewelery stores for appraisals and have compared the A CUT ABOVE stone against the stores best diamonds (both branded and non-branded). The ACA is the hands-down winner every time.
Some of the people from the diamond forums and retail stores claim that these "super-ideal" cuts are all hype, but I wholeheartedly disagree in regards to the ACA. Direct quote from an independent appraiser upon picking up the ring for the first time, "In my 33yrs of appraisals, this is one of the hottest, brightest stones I''''''''ve ever seen."
Most importantly, my fiance absolutely LOVES the ring. She is giddy with the fact that the ring is custom designed and that I actually picked out the center stone separately rather than purchasing a pre-set ring/stone. She receives compliments almost daily. I love the way her eyes are lit up when I catch her staring at it, or when a total stranger stops her to comment. I could not be happier.
Whiteflash has earned an A+ all around. I am looking forward to working with everybody again when it comes time to purchase wedding bands. Thanks so much for turning a potentially stressful purchase into an enjoyable and educational experience!
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I Absolutely Love Love Love IT!
I just picked up my gorgeous Petite Dreams of Africa Diamond necklace and am wearing it right now! I absolutely love love love it! Thank you all so much! I will be sure to let everyone know where I got it and that it''''s cruelty-free!
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Whiteflash is always awesome!!!!
I bet you will get many request... as I am going to be posting this on PS....right now!!! Thank you!!!!! I love it! you guys are as always awesome!!!! I''''''''m glad you guys can put up with my crazy wishy washiness until I make a decision- I always recommend you guys whenever I can! I''''''''m a lifer! we will be back in a few months for some 8 prong studs!! Now I can not wait to receive my other two blings :)
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Incredibly Beautiful
It was excellent! Incredibly beautiful….we both loved it. Both rings we’re gorgeous. Please if you can tell the production group and designer how pleased we both are with the work! It must be rewarding for all of you to work on such an important part of many people’s lives. For my part, you all did an outstanding job.
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Whiteflash experience nothing short of Amazing!
I just want to thank all of you again for all of your time, assistance, patience and amazing work!! The ring is absolutely gorgeous and I could not have chosen I better company to go with; or a better group of people. I will not only be recommending you to every single person I know but I can confidently say I have found a jeweler for life.
The team over there at Whiteflash has made this experience nothing short of amazing and I want to thank each of you again!!!!
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This A CUT ABOVE diamond is really something!
I picked up the wedding band wednesday evening and I must say the wedding band and engagement ring look STUNNING together. Absolutely better than any picture I have seen. I am very happy with my choice. Emily and I were sitting on a picnic table in the sun together this afternoon. She had her hands out in front of her. We were talking, paying no attention to her hands or ring when we notice little light sparkles reflecting in our faces! Sort of like how a crystal will reflect light around a room when hanging in a window. I don not think I have ever seen that from a ring before! This A CUT ABOVE diamond is really something! It just shines in every light!
Emily also loves the steam cleaner. The first night she had it she took it home to her parents house and cleaned all the jewelry she could find. Her Mom and sister also thank you for the steamer.
