Below are actual emails we receive from happy Whiteflash customers on a daily basis.
They are reprinted in un-edited form except where necessary to protect the customer’s
privacy. The pictures of diamond engagement rings and custom jewelry design projects
embedded on the page give an indication of the kinds of jewelry we are producing
along with the experiences customers are having upon receipt of their orders.
For independent online reviews of Whiteflash you may want to visit third party review
sites such as iVouch.
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The Diamond Sparkles more than I could have Imagined.
I didn''t really have a chance to look at the diamond until I had it set a week ago and even then it was only for a few minutes. I trusted you and all the good reviews I''ve read about whiteflash.
But anyway, I proposed to my girlfriend now fiancé Stephanie and she nor I could be happier with the diamond! It sparkles more than I could have imagined. Everybody we''ve shown it to has been very impressed.
I''m not going to lie I was a bit nervous buying a diamond online but after the quality of both the diamond and the service provided I will definitely use whiteflash again for my future diamond purchases and reccomend it to others.
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Highly Recommend Whiteflash
It is such a pleasure to do business with you - I guarantee many more purchases with you! I will certainly let my friends know, I have already told two.
I have already just posted praise about you on Pricescope. As for the lady, I am looking to do it on her birthday which is the 10th of October, the reason I purchased it now is that if the exchange rate drops 10 points, it becomes 10% more expensive, so it was perfect timing. I will certainly let you know after it is all done!
I really liked the packaging and felt very special when it was received, it might even be hard to part with it and give it to her :)
As a discerning online consumer I am often sceptical of expensive products that cannot be seen nor experienced. After considerable research and countless hours reading expert and everyday opinions, I determined only two contenders - Blue Nile and WhiteFlash. While both companies offer a wide range of products, there was only one clear choice - WhiteFlash. I dealt extensively with Bob Hoskins, a Master Gemologist, supremely knowledgeable and extremely patient. WhiteFlash offers superior service since they do not drop ship, rather they hold all products on site. This means they can inspect each item, make recommendations, walk you through and describe them in great detail. They are very accommodating and were able to send numerous images in different lighting to satisfy my needs. I highly recommend WhiteFlash. Dont forget to ask for Bob! Michael, Australia.
4/20/2010, Michael, Australia
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Absolutely Beautiful
The ring was absolutely beautiful and my fiance can''t stop admiring it. I don''t think either of us realized the amount of sparkle that can be present in a diamond if it is carefully selected, as your ACA diamonds most undoubtedly are. I must commend you and your entire staff for providing such a successful buying experience. The ring was delivered exactly on the day it was promised and I was able to propose in Boston where we met. I must also personally thank you for taking the time to work with me when I was shopping. There are very few CEO''s who are that committed to their customers and would be up as late as you were answering my instant message questions. I can''t recommend you enough. Thank you very much for all of your help.
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I''m Engaged!
I''m engaged! I gave her the ring on Friday afternoon, she cried a lot and she was very excited, it was probably the happiest I''ve ever seen her. The ring is beautiful, we both were staring at it all weekend. We actually went back to our hometown this weekend and we saw her other friend Heather who just got engaged, so obviously the two girls compared rings. My stone had a way better color and clarity, one of our mutual friends actually said that my Heather''s ring was "way more sparkley", the other Heather was not amused. Anyway thanks for all your help.
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Customer Love Whiteflash
It was perfect. I was worried about it since it was such a drastic change in size but you all did excellent work. I love it and most importantly she loves it. Thank you so much for all the help and courtesy you have shown. Your great staff and products is the reason I will continue to use Whiteflash in the future. Look forward to doing business with you again for the wedding ring!
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Dream Come True!
I find myself staring at it in traffic, in the dark (it glows), bouncing lights off the headliner in my car. I cannot get over how perfect it is for me, I see no K in it at all and people here at work are just floored. Again, I cannot thank you enough for working on this with me, it''s a dream come true.
The bad part is I just sit and look at it and giggle because I am so happy, everyone thinks I''ve gone nuts.
You are very welcome and when the time comes for another project I''ll be in tou
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Stunned by Perfection
Once again, you guys have stunned me. The way that you are able to take an image out of my head and turn it into reality is just stunning!Please, let''s get this pendant into production ASAP, I cannot wait to see it in front of me!
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Nothing Short of World Class
I am so impressed with the service and support I have received from WhiteFlash, that I feel compelled to let you know. It has been nothing short of world class – especially from Vera Wages. She worked intensely and closely with me through the process of custom designing my fiancé’s engagement ring. Not only did she deliver on a tight schedule, but also helped me create a one of a kind ring that we could not possibly be happier with.
Vera answered all my questions big and small...she is exceptionally attentive and knowledgeable and helped me every step of the way. I cannot say enough good things about this remarkable professional – she is a credit to your company.
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Whiteflash is Superb
OMG It is gorgeous! You guys have done it again - even though I knew it would look great (since the RB channel was so lovely), I truly didn''t expect how lovely it actually is! The asschers sparkle like crazy - I love it! As ever, the team there at Whiteflash is superb.
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Exceptional Customer Service
I wanted to write to you to say a huge thank you for the exceptional customer service that yourself and your team has given me in the purchase of my engagement ring. I especially want to commend Bob and Kellie who have both been wonderful in dealing with my requests and changes. Everything was done on time, even faster than initially promised actually, and in a very professional manner. Great job on assembling such a great team of people. My now fiancee accepted the proposal and we are having a wedding this coming October. Thank you for being part of this special occasion in our lives. The ring is absolutely stunning!
My fiancee and I are looking forward to purchasing our wedding bands through you in the near future.
Thank you again and best regards,