Below are actual emails we receive from happy Whiteflash customers on a daily basis.
They are reprinted in un-edited form except where necessary to protect the customer’s
privacy. The pictures of diamond engagement rings and custom jewelry design projects
embedded on the page give an indication of the kinds of jewelry we are producing
along with the experiences customers are having upon receipt of their orders.
For independent online reviews of Whiteflash you may want to visit third party review
sites such as iVouch.
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Quality and Stellar Customer Service
Your entire team is amazing and as a business, I know it must mean a lot to you guys to actually hear from customers about your wonderful staff and work. Your quality and stellar customer service will keep me a Whiteflash customer for life. Thank you for all of the exceptional work and employees. I can''t wait to see my ring and hopefully tomorrow the weather will cooperate ;)
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The Ring Looks Fantastic
We received the packaged yesterday and couldn''t be happier. Thank you for constant communication throughout the last few months, it was extremely comforting.
The ring looks fantastic and sits next to the engagement ring beautifully. The wedding is in under a month so preparation is really ramping up!
To everyone at Whiteflash, Ang and I wish you a fantastic 10th year annniversary
3/1/2010, Emil Z., Australia
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Very Pleased!
Great to hear from you and the folks at Whiteflash! Congratulations on the 10th anniversary!
As for Chrysann and I, we''ve been doing very well; it''s been a little over six months since our wedding, and Whiteflash definitely played a big role in the engagement and wedding ceremony :) I''ve told my friends about the great service and high quality rings (and they''ve seen the proof on our fingers!), so hopefully we can refer some business your way when the time is right ... we''ve been very pleased!
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Whiteflash = Amazing
She absolutely loves the ring. Thank you so much for all the help! I have nothing but great things to say about my experience with Whiteflash.com.
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DIamonds Take Her Breath Away
I just pickup my pendant at Fedex…and my breath was taken away by the quality of the diamond and especially the setting. Please thank all involved in the process of making my pendant. I could not be happier! Also, please thank Bob for helping me make my decision
2/18/2010, Ann Marie, USA
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It''s Outstanding!!!
It''s outstanding!!! I took it out and was amazed. I hope that she has the same reaction and I am sure that she will. I want to Thank You for your help in making this a great experience. I don''t have everyone''s email addresses at Whiteflash but please pass my thanks along to Joe, Kelly, "the Jeweler" as you referred to him, Vera, Becca and anyone else that helped during this process. You will hear from me again because I am positive that once she has it everyone will want to know where I got it.
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Absolutely Perfect!
I received my diamond studs and jackets, and they’re absolutely perfect! I couldn’t wait until the end of the day to pick them up, so I made a quick trip to Fedex at lunchtime. I opened the box in our cafeteria with several onlookers and I think all of us had the same reaction…all jaws dropped and there were lots of "oohs" and "aahhhs". They’re beautiful and super sparkly, and they look great with my Whiteflash halo bezel pendant. And I love the calendar! It’s hanging on my wall at work for everyone to see the wonderful Whiteflash creations. Thanks to the whole team for a wonderfully smooth transaction and my gorgeous earrings.
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Terrific Service
First, let me say that this email is long overdue but I wanted to let you know about the terrific service that I received during my diamond buying process in December. I am a very detailed and discriminating shopper and I expect a great deal from my sales representatives. While looking for stones, I shopped at many other online merchants as well (Blue Nile, etc.) and I found that Whiteflash was by far the best partner that I had in this sales process among all other shops that I talked to. They were very helpful in providing me with thorough and prompt responses to my questions and she went above and beyond to ensure that I was going to find a beautiful stone that met all of my criteria.
I just proposed to my fiance last weekend and everyone loves the ring and the stone. I am very quick to promote my WhiteFlash experience to those who inquire and that is very much a credit to my experience partnering with Whiteflash for this purchase.
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I Can’t Think of a Better Place to Buy a Diamond
Wow! I love my Whiteflash ring…It is everything that I wanted it to be for my sweetie! You spoke with me about 1 year ago and gave me some advice.
I ended up with a .36 D VVS1 with 6 prong white gold Tiffany setting. I may want to upgrade to a .5 at some point (D VVS1) if we need more firepower…but maybe not.
Whiteflash was great …professional, friendly, and helpful.
I will advertise for you every chance I get. I can’t think of a better place to buy a diamond.
I am a big fan of your company concept. ( Branded, high quality etc.) Great experience!
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Wonderful Experience!
The ring is absolutely gorgeous! My Fiance is in love with it, and she is getting complimented everyday. I wanted thank you and the whole staff for your great customer service. I will definitely be doing business again in the future! Thanks again for the wonderful experience!
