Shop with Confidence - The Whiteflash Way

Having confidence in an important purchase is more than simply expecting a high quality product at a competitive price. That is why Whiteflash is proud to offer the most comprehensive value proposition in our industry. The infographic below highlights our value package including our Complete Satisfaction Guarantee, Lifetime Trade-up Benefit , and our certification for ISO 9000 Total Quality Management.

Our A+ rating with the Better Business Bureau and an unbroken string of BBB Pinnacle Awards is driven by our devotion to customer care and to being a socially responsible company. Our desire to make a difference in the world can be seen in a dedication to Whiteflash Core Values that guide us in all our dealings with customers, suppliers, with each other in the workplace, and with our community. Our support for UN Global Compact and the Diamond Development Initiative goes well beyond adherence to the Kimberly Process. We not only guarantee that the diamonds we offer are “conflict-free”, we are proactive in our pursuit of making a positive difference to the lives of those in the diamond mining communities of the world. And of course, our support of Jewelers for Children is a cause near and dear to our hearts.

We greatly appreciate our customers for putting their trust in Whiteflash for transactions which are both financially and emotionally important. We strive to create long term relationships and our Customer Loyalty program is a way to say ‘thank you’ for being part of the Whiteflash family and for referring friends and family.

As members of the American Gem Society we are dedicated to education and consumer confidence. We go to extremes to make sure that our customers have the benefit of complete and accurate information about our products and services to ensure they make the best possible buying decisions. Our diamond products are posted with a comprehensive set of laboratory data and light performance imaging, and many of our top articles on diamond grading are co-authored with the AGS Laboratories.

Whiteflash feels a Social Responsibility to positively impact the community which is why we operate by raising awareness among their own staff, their vendors and their customers of important issues affecting an increasingly interconnected world, read more about it here.

With thousands of online reviews from the best third party review sites such as Google+ and Yelp, along with free shipping and a money back guarantee, it is easy to see the kinds of brilliant experiences that we are creating each and every day with customers all over the world. And we would love the opportunity to do the same for you! And to make your online buying experience more comfortable we offer a One Year Buy Back Guarantee on the purchase of any Whiteflash in-house certified diamonds.