Most of our customers interested in financing use credit cards to make their purchase. However, our in-store customers can take advantage of our Jewelers Reserve program (from Citi Bank) that offers up to six months financing with no interest. *Interest will be charged to your account from the purchase date if the purchase balance is not paid in full within the 6 month promotional period or if your account becomes past due. Unfortunately, this program is not available for internet sales, but we do have a popular option called Flex Plan which allows for a 90 day payment period with no interest. It's like layaway.
90 Day Flex Plan - How it Works
Purchases of jewelry or in-house diamonds where the total is over $1,500 are eligible for the Whiteflash Flex Plan. The order may be placed with a 20% down payment and three equal payments of the balance scheduled at 30 day intervals. (Prepayments may be made at any time.) Should any scheduled payment be more than 10 days late, the merchandise will be returned to stock and a store credit issued.
Normal 30 day money back return privileges apply for all in-house diamonds and jewelry items from our catalogue. The 30 day money back guarantee for Flex Plan begins the day the order is placed and runs concurrently with the Flex Plan.
Therefore, during the first 30 days of initiating a purchase through the Flex Plan, you may cancel the order and receive a full refund of all funds paid. After 30 days, should you cancel the order, you will receive store credit for all monies paid.
Your order will go to production once the third regular installment has been received (normally at the 60 day point).
Diamonds from Virtual Selection category are not eligible for Flex Plan. Custom designs and catalogue items altered from their stated specifications (semi custom) are not returnable.
Customers interested in making a purchase using the Flex Plan should speak to their Whiteflash diamond consultant or contact customer service at 877-612-6770.
For more specific questions ask our experts