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Whiteflash Policies

Whiteflash Policies and Benefits 


Find the details on all Whiteflash Policies in this section of our education department. From how we ensure customer privacy to the details of our popular Lifetime 100%  Trade-up Guaranty on diamonds, you will find everything pertaining to our valuable benefits and assurances here.


Our policies are designed to be clear and easy to understand, without the usual red tape and small print.  But in some cases there are important details to explain in order for customers to fully understand and appreciate the benefits we offer.


You will also find related items such as our company Core Values and a helpful list of recommended jewelry appraisers around the country.  You can learn how our Customer Loyalty Program works and how easy it is to earn $100 checks from Whiteflash for recommending friends and family.


Learn the steps for having Whiteflash build a custom jewelry project for you, or the requirements for setting your own diamond into one of our settings.  Learn about our Virtual Diamond Service and fully understand the process and benefits of having Whiteflash source a diamond for you that may not be part of our in-house inventory. And of course you will find detailed information on our complete satisfaction money back return policy as well as our complimentary one year service plan.


So have a look. The more you understand about our policies the more you will see the advantages of dealing with Whiteflash on your important purchase.

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    4.80 Rating based on 4268 reviews. Read all testimonials
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    Telephone 1-877-612-6770
    Outside USA 1-832-252-6770
    2150 Town Square Pl
    Sugar Land,
    TX 77479 USA
    Winner of the 2015 BBB Pinnacle Award
    Best Jeweler in Houston, Texas

Welcome to Whiteflash!

We cordially invite our Houston area clients to visit our beautiful boutique style showroom for a very special experience. Come see our A CUT ABOVE® diamonds and designer engagement rings in person and meet our friendly and knowledgeable staff of jewelry professionals.

Book your appointment now by visiting our Showroom Page where you can schedule your visit and learn more about the special venue we have created for our Houston area clients