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Why does Whiteflash prefer to ship via Fed Ex "Hold for Pick-Up"?


For security reasons the standard Whiteflash method of delivery is Fed Ex "Hold for Pickup".  The package is securely delivered to a staffed Fed Ex location where the recipient is required to show identification in order to recieve the package.  The package is fully insured by Whiteflash up to the point of delivery. 


It is important to understand that normal Fed Ex deliveries can be simply left at the recipent's door.  Even packages sent by "signature only" can be delivered to anyone at the address.  Fed Ex also allows customers to place a note in their file that instructs the delivery person to leave the package at the door if someone is not there to sign for it.  Some customers are unaware that such a note is in their Fed Ex file.


Because of the value and importance of the products we sell, every precaution is taken to provide for a secure delivery.  Many customers also find this a more convenient method as they can arrange to pick up the package on their own schedule.


In some cases special arrangements can be made to ship directly to a business or residential address.  A special waiver is required absolving Whiteflash of any liability resulting from a package being left unattended at the address, or allowing someone other than the specific recipient to sign for it. 


More details can be found on our Free Shipping page.




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    Telephone 1-877-612-6770
    Outside USA 1-832-252-6770
    2150 Town Square Pl
    Sugar Land,
    TX 77479 USA
    Winner of the 2015 BBB Pinnacle Award
    Best Jeweler in Houston, Texas

Welcome to Whiteflash!

We cordially invite our Houston area clients to visit our beautiful boutique style showroom for a very special experience. Come see our A CUT ABOVE® diamonds and designer engagement rings in person and meet our friendly and knowledgeable staff of jewelry professionals.

Book your appointment now by visiting our Showroom Page where you can schedule your visit and learn more about the special venue we have created for our Houston area clients