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Whiteflash shipping is FREE within the United States and Canada
All diamonds and jewelry purchased from Whiteflash will be shipped via Federal Express® Overnight Monday through Thursday. Shipments made on Friday for Saturday delivery are available for $20.
Due to the high value of the items being shipped, all packages must be shipped to an Authorized FedEx Hold for Pick up location. (FedEx Staffed Only). If there is not a FedEx office located within 30 miles of your home or work address then alternate shipping arrangements can be made.
On the day of shipment customers will be notified by email confirming the expected delivery date, address, telephone number and operating hours to the FedEx location where the package is shipped to. Customers paying by Bank Wire Transfer, Check or Cash will also receive a FedEx Tracking Number. For your protection customers paying by Credit Card must call Whiteflash for tracking details.
Arrangements for shipping to a second party need to be made in advance. Photo ID and signature is required for anyone picking up the package.
It is customary for FedEx to phone the recipient to notify that the package is ready for pickup. If you do not receive a phone call, feel free to reply back to the shipping confirmation email and ask for status of the shipment.
If a package is left at a FedEx Hold Station for more than 48 hours, the package will be recalled to Whiteflash and the customer may incur additional shipping charges.
Hawaii, Alaska and all U.S. Territories and Canada are included in Free Shipping.
Domestic Shipping and Insurance rates, if applicable, are $35 + 0.3% of the price of the item.
Military APO Shipping
Whiteflash.com thanks all members of the Armed Forces for your service to our country. Shipping to domestic and international APO’s are complimentary. We will mail your purchase to any military APO using the US Postal Service Registered Mail. These shipments are done on Fridays only. Shipping time usually does not exceed 3 weeks.
Shipping outside the USA
International shipping is available for $50 plus 1% of the value of the order. Please click here for a complete list of countries that we ship to and the maximum insurance available.
For All Shipments Foreign and Domestic:
- Plan Ahead! All packages shipped by Federal Express® Overnight are subject to possible delays due to weather and/or holiday shipping volumes
- If there is a delivery delay your shipping charge, when applicable, cannot be refunded.
- We do not deliver to P.O. Boxes. However, the package can be held for pick up at a Federal Express station in your area. Your signature and picture identification are required.
- Your package is insured by a third party, and terminates upon delivery. Please make sure that you do not have a signature release on file with Federal Express. If you do, the package may be left on your doorstep, deemed delivered and it will not be insured against loss or theft.
Here is Whiteflash's International Shipping Document for your convenience.
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