March 19, 2013
Top notch customer service from the team at Whiteflash. I worked with a great consultant who coordinated my entire purchasing experience. We've emailed back and forth numerous times mostly with me asking a ton of questions, all of which she has given me an answer. She has educated me and advised me accordingly in making such a purchase. I ended up with a Verragio platinum halo engagement with one of their A Cut Above round diamonds. They provided photos of everything and proper documentation as well. When I picked up the package (note: they don?ˆ™t deliver to your front door, they deliver to a FedEx facility and require that only you with ID can pick it up, I find this a very good thing) I was happy to see that such a small ring/diamond was packaged in such a large box. I opened the box and saw another box, I opened that box and saw a bubble wrapped packaging, I opened that and finally got a folder of documentation, a box with a polish cloth, scope, and diamond tweezers, and most importantly, the ring box itself with the ring inside it. I was very impressed with the over packing that they did. I opened up the ring box and in was the diamond ring, much more beautiful than it looked in photos! That thing sparkled for days, definitely worth getting a diamond with ideal cut (A Cut Above) as it made a huge difference in sparkle. I've seen friends engagement rings that didn?ˆ™t sparkle and perform as nicely as what I purchased for my fianc?© to be. I know she will love this, I love it already myself! Thanks to the staff of Whiteflash for the education, knowledge, accommodations, and patience with me in making this very important purchase. I've already told all my buddies to consider them with their future purchases.
Nico P, California, USA