Our Customer Love Whiteflash
October 02, 2008

Our Customer Love Whiteflash

First of let me just say that it is customer service like this very email that will make me speak very highly of the company that you work for as well as keep me coming back for any future diamond needs or purchases. The diamond that I received I could not be happier with and the kit that came with my ""A Cut Above"" diamond was an especially nice touch to complete my purchase. The diamond is actually being set in the setting that I had for it and I cannot wait to get it back. I just know that the girl that I will be proposing to this coming November 8th is going to be just as thrilled as I am with how it all came out. Thank you for making the diamond purchasing part of this a smooth, extremely informative, and easy transaction. Everyone that I have dealt with from Whiteflash has been completely professional and goes out of their way to help. I know see why you are rated so highly among diamond forums on the internet and why your name is so well known!
David, Virginia, USA

RECENT REVIEWS

The diamond earrings I purchase for my wife’s birthday came out beautiful.
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I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
The ring itself arrived exactly as described and beautifully packaged.
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I recently ordered my fiancée's engagement ring through Whiteflash, and the experience exceeded every expectation. From the very first inquiry, Becca was incredible to work with — knowledgeable, responsive, and genuinely invested in helping me find the right ring. I had a specific timeframe I needed the ring by, and Becca made sure everything was handled to meet that deadline without any stress on my end. She kept me updated throughout the process, whether through detailed emails or quick phone calls, and always made herself available to answer questions. Her customer service made what could have been a nerve-wracking purchase feel completely manageable — I never once felt out of the loop. The ring itself arrived exactly as described and beautifully packaged. It's clear Whiteflash takes pride in both their product and their people. Highly recommend Whiteflash for anyone looking for quality, transparency, and a team that actually cares about getting it right.
Alex S, California, USA
The ring is great! I just proposed and she said yes!
July 17, 2026
We had a great experience with Whiteflash. We're very excited and the ring is beautiful and she really likes it. Not only did we love the ring, but also the service. We worked with Liza, and she was exceptional. She answered all of our questions, sent us videos of the ring when we weighing our options, and was very polite, professional, and responsive. I would recommend Whiteflash and Liza to anyone, they helped create a lifetime of memories for us.
Dakyung S, New York, USA
It’s beautiful.
July 16, 2026
We received the cross on time for the wedding and it was beautiful. I am so happy with the service and quality from your company. Thank you!
Michael C, New York, USA