First of let me just say that it is customer service like this very email that will make me speak very highly of the company that you work for as well as keep me coming back for any future diamond needs or purchases. The diamond that I received I could not be happier with and the kit that came with my ""A Cut Above"" diamond was an especially nice touch to complete my purchase. The diamond is actually being set in the setting that I had for it and I cannot wait to get it back. I just know that the girl that I will be proposing to this coming November 8th is going to be just as thrilled as I am with how it all came out. Thank you for making the diamond purchasing part of this a smooth, extremely informative, and easy transaction. Everyone that I have dealt with from Whiteflash has been completely professional and goes out of their way to help. I know see why you are rated so highly among diamond forums on the internet and why your name is so well known!