Absolutely LOVES the Ring
July 20, 2009

Absolutely LOVES the Ring

Yes, I proposed on her birthday back in May, we live in two separate cities that are a 3 hr drive apart. Took the afternoon off to drive back to surprise her. She was already pretty stunned that I showed up at her door with roses in hand. She knew that I had to drive back to work the next day. I took her out for a nice dinner and had a great time. Near the end of our meal I surprised her with a gift - a trip to Disney World! She was completely shocked and somewhat in disbelief as we were driving in the car. I had planned on this so that she would be too distracted to notice I took a small detour back to our old High School. I managed to convince her to go out for a walk on the trail behind the school. We walked over to our ''usual'' spot by a ledge that overlooked the city. And as the sun was setting, I got down on one knee and proposed to her :) A very memorable birthday indeed heheh. I don''t have the pics on me right now but I''ll try to send one over when I get a chance. Oh yeah, she absolutely LOVES the ring.In fact, that reminds me, how does the process of getting a custom wedding band work at Whiteflash? We found that the curvature of the ring makes it hard to find a wedding band that fits nicely on her finger with the e-ring. It still early right now, but we''re thinking that going the custom route for the band might be the best option for us. The planning process is well underway since we got back from Orlando a few weeks ago (awesome trip btw). Today is actually our 10 year anniversary since we started dating :) Our wedding is exactly one year from today (July 17, 2011). Let the countdown begin!
Stan, Canada

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Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada

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