I was helped from start to finish. All my initial questions were answered promptly and I was offered a very fair price on both the diamond and the band. I even asked to modify the side diamonds on the side and had no problem doing so. Once they completed my ring, they took pictures to show the final product, which looked stunning. They completed the ring ahead of schedule too! The real treat was seeing it in person. Once it arrived I was blown away by how amazing the ring looked. No detail was forgotten, the diamond was stunning, and the diamond and band was beautifully polished. The whole Whiteflash staff made the experience very enjoyable.