Whiteflash is such a professional company. From the very beginning where I set up to my appointment to all the way when I picked up my ring, I have nothing bad to say about Whiteflash. Everyone that works there is wonderful and helpful. I had some prior knowledge of loose diamonds, rings and settings and had a great consultant that was there to help me along the way. She didn't pressure me, she let me decide on what I wanted and she was there at every step of the way to help me out. The CAD manager is great too, he was very helpful and patient with me along the steps of custom designing to get what I wanted in the end. Overall, I give Whiteflash 5/5 stars. Among the great customer service, Whiteflash's ACA loose diamond and its custom setting is amazing. The ring looks amazing and since it is ACA, it reflects so much light. I would recommend Whiteflash to anyone and would love to come back in the future.