FABULOUS and Then Some
September 10, 2004

FABULOUS and Then Some

Where do I begin? I contacted several internet companies over the past several months in my quest for a diamond. Many of them did not get back to me, some were rude and a couple were very helpful. I contacted Whiteflash after extensive research on Pricescope. So, the end result is that my husband and I received our custom ring yesterday and it is FABULOUS and then some. We expected it would be great but it goes beyond our wildest dreams. Backing up, I contacted Whiteflash in a general e-mail. We looked for stones and I found one elsewhere on the net. I asked her if she could get it in, she called about it, brought it in, then had it sent to my independent appraiser for me to see in person and then, when I finally found a setting idea that both my husband and I were happy with, I e-mailed that off (even though I had sent others before this final setting choice), received a price, I sent my stone off and voila -- PERFECTION. I cannot say enough wonderful and fabulous things about Whiteflash''s attention to detail, customer service orientation and obvious love of her job. She is a jewel of a person. They also made arrangements for my stone to be sent to the appraiser while she was on vacation spending time with her newborn nephew. I could not believe that she was conducting business and calling me on her own personal time off. Your company is first rate and I will try my best to send you customers. Obviously, I won''t hesitate to purchase from you in the future and the process will be much easier since I know it''s not as scary an experience as I thought. Buying diamonds over the internet is a strange proposition but one that gives great dividends over any regular storefront. Thank you so much.
Trica & Greg T., Arizona, USA

RECENT REVIEWS

She loved the ring and especially the diamond!
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I cannot say enough great things about working with Becca. From start to finish, she was incredibly transparent, knowledgeable, and genuinely focused on helping me make the right decision. Buying a diamond can be overwhelming, but Becca made the entire process feel clear, comfortable, and even exciting. She went above and beyond by providing detailed ASET/Idealscope images, photos, and videos of the selected diamond, which made a huge difference in understanding its quality and performance. Becca’s professionalism, responsiveness, and attention to detail were exceptional. Thanks to her guidance, I felt completely confident in my purchase and couldn’t be happier with the result. I would highly recommend Becca to anyone looking for expert advice, transparency, and an outstanding diamond-buying experience.
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Love it!!
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Absolutely beautiful - love it!! Happy holiday and many thanks!
Xue L, New York, USA
It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!
December 26, 2025
Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!
Tim T, Washington, USA
My experience with Whiteflash was incredible!
December 23, 2025
From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
Sumit B, North Carolina, USA

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