Whiteflash was wonderful!
April 02, 2012

Whiteflash was wonderful!

I am a bit OCD, and I wanted to know everything there was to know about diamonds before I purchased an e-ring. Needless to say, I spent many hours on PriceScope and WhiteFlash and learned a ton. I do so much research when purchasing $50 items off Amazon, so you can only imagine how intense this was for me. The GF (and soon to be fianc?©) and I had been looking around at rings for a few months, but just casually. I don't think she really knew that I was planning on buying something this soon, but I felt it was time. I looked around at a lot of reputable vendors that are PriceScope regulars and eventually settled with WhiteFlash because of a certain setting I fell in love with. It had all of the qualities that I knew the GF would love. I worked with WF to get the ball rolling on the process. I had initially narrowed down the diamond choices to 3 separate diamonds, and since I live in the Houston area, I was able to come into their office to view them in person. I reviewed the diamonds, their similarities, differences, etc in a timely manner and the Whiteflash gemologist was very helpful. I love the customer service WF presented, not only over the phone/email, but also in person. I went ahead and chose the diamond and the order was ready within a week or so and when I picked it up, they took the time to show me the details of the final product. I felt safe and happy with my selection of using WF. They gave me a goodie bag of things with the ring and even took the time to point out the AGS inscription on the diamond. It took me a while to see it on the girdle (bad eyes), but she was great in helping me locate it. All in all, when I walked out of there, I was very happy with their business. I went with a 0.843ct RB VS1 I Ideal Hearts & Arrow AGS diamond. It was the best of the 3 choices and exceeded my initial criteria (within HCA limit of 2.0, color, and carat), so I was very happy. My GF has a size 4 finger and I think the diamond is going to look nice on her finger. The setting is a platinum tapered pave setting, specifically the Legato Sleek Line model. I highly recommend WF. Their customer service was well worth it.
Omar E., Texas, USA

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I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
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