Whiteflash was wonderful!
April 02, 2012

Whiteflash was wonderful!

I am a bit OCD, and I wanted to know everything there was to know about diamonds before I purchased an e-ring. Needless to say, I spent many hours on PriceScope and WhiteFlash and learned a ton. I do so much research when purchasing $50 items off Amazon, so you can only imagine how intense this was for me. The GF (and soon to be fianc?©) and I had been looking around at rings for a few months, but just casually. I don't think she really knew that I was planning on buying something this soon, but I felt it was time. I looked around at a lot of reputable vendors that are PriceScope regulars and eventually settled with WhiteFlash because of a certain setting I fell in love with. It had all of the qualities that I knew the GF would love. I worked with WF to get the ball rolling on the process. I had initially narrowed down the diamond choices to 3 separate diamonds, and since I live in the Houston area, I was able to come into their office to view them in person. I reviewed the diamonds, their similarities, differences, etc in a timely manner and the Whiteflash gemologist was very helpful. I love the customer service WF presented, not only over the phone/email, but also in person. I went ahead and chose the diamond and the order was ready within a week or so and when I picked it up, they took the time to show me the details of the final product. I felt safe and happy with my selection of using WF. They gave me a goodie bag of things with the ring and even took the time to point out the AGS inscription on the diamond. It took me a while to see it on the girdle (bad eyes), but she was great in helping me locate it. All in all, when I walked out of there, I was very happy with their business. I went with a 0.843ct RB VS1 I Ideal Hearts & Arrow AGS diamond. It was the best of the 3 choices and exceeded my initial criteria (within HCA limit of 2.0, color, and carat), so I was very happy. My GF has a size 4 finger and I think the diamond is going to look nice on her finger. The setting is a platinum tapered pave setting, specifically the Legato Sleek Line model. I highly recommend WF. Their customer service was well worth it.
Omar E., Texas, USA

RECENT REVIEWS

April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada
April 07, 2024
It's our first time looking for an engagement ring and we had no idea how much there is to learn, but Becca made our experience so memorable and so special. She took the time to teach us what to look for and followed up with more options for us. The people here are so kind and so patient which makes this stressful process so beautiful. I would highly recommend this place to everyone!
Jenni T, Texas, USA
April 06, 2024
After going to many online jewelers, and many local jewelers, I kept coming back to Whiteflash. I was looking for a very specific type of diamond, and Whiteflash had the most information and reports to make me feel comfortable purchasing. Customer service was great, and I received a lot of guidance over the phone and email from Becca, who was extremely patient with me. Shopping online for an engagement ring can be a very stressful process, and Becca did a great job going over options for settings and also helped me compare diamonds when I got down to the ones I was interested in. My fiancée is in love with her ring and after 6 months of engagement it's still constantly sparkling with a lot of fire. We cannot wait to get married. Thanks so much Becca and Whiteflash!
Drew S, California, USA

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