Amazing experience with Whiteflash
August 27, 2012

Amazing experience with Whiteflash

I had an amazing experience with whiteflash. They were extremely helpful, diligent, caring and professional at all times! We had help from a lovely diamond consultant who assisted us via email through a series of weeks keeping in mind at all times our budget, our size requests, our colour ideals and our proportional wishes for a diamond! This may sound easy but it was more difficult than I thought it would be, however the process was made much simpler and straightfoward because of whiteflash. We are located in Australia, so buying a diamond ring with all the elements was hard, especially seeing as it was happening on the otherside of the world! Again, I believe it was one of the smoothest purchases I have ever made online (and I do ALOT of online shopping). Whiteflash organized to ensure we we cleared under the AUSTFA rules and we wouldnt have to pay some tax on the ring when it arrived in Australia so that saved us plenty of money too! Another fantastic aspect is that after the ring was ordered the expected delivery would have been roughly 2 weeks ago.... Well it arrived about 4-5 weeks ago and I have been engaged officially for about a week, so everything was a little earlier than I expected which I dont think anyone could complain about! Lastly, the ring itself. I may be biased but it is one of the most stunning rings I have ever seen, it sparkles, its proportionate, it fits perfectly and I received from the one person on this earth that I love. Essentially it is everything I never even knew I wanted until I had it! Even if it seems scary to make such a large purchase on the internet, just talk to them I doubt you will be disappointed!
Alisii H., Australia

RECENT REVIEWS

The bracelet was even more beautiful in person than I expected.
August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada