Amazing experience with Whiteflash
August 27, 2012

Amazing experience with Whiteflash

I had an amazing experience with whiteflash. They were extremely helpful, diligent, caring and professional at all times! We had help from a lovely diamond consultant who assisted us via email through a series of weeks keeping in mind at all times our budget, our size requests, our colour ideals and our proportional wishes for a diamond! This may sound easy but it was more difficult than I thought it would be, however the process was made much simpler and straightfoward because of whiteflash. We are located in Australia, so buying a diamond ring with all the elements was hard, especially seeing as it was happening on the otherside of the world! Again, I believe it was one of the smoothest purchases I have ever made online (and I do ALOT of online shopping). Whiteflash organized to ensure we we cleared under the AUSTFA rules and we wouldnt have to pay some tax on the ring when it arrived in Australia so that saved us plenty of money too! Another fantastic aspect is that after the ring was ordered the expected delivery would have been roughly 2 weeks ago.... Well it arrived about 4-5 weeks ago and I have been engaged officially for about a week, so everything was a little earlier than I expected which I dont think anyone could complain about! Lastly, the ring itself. I may be biased but it is one of the most stunning rings I have ever seen, it sparkles, its proportionate, it fits perfectly and I received from the one person on this earth that I love. Essentially it is everything I never even knew I wanted until I had it! Even if it seems scary to make such a large purchase on the internet, just talk to them I doubt you will be disappointed!
Alisii H., Australia

RECENT REVIEWS

My experience with Whiteflash was incredible!
December 23, 2025
From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
Sumit B, North Carolina, USA
It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!
December 23, 2025
Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!
Tim T, Washington, USA
A special ring for my wife to celebrate our 50th anniversary.
December 20, 2025
I contacted Michelle at Whitefish who had previously rendered excellent service to me in picking diamond earrings for my wife. Happily, Michelle was still there and happily she helped me immensely in sorting through diamond options and picking the right one. My wife was absolutely thrilled with the ring she got. The service from Whiteflash was outstanding with marvelous packaging and secure delivering. Can't recommend them strongly enough.
Dennis K, Illinois, USA
Whiteflash is the place to go!
December 19, 2025
My jewelry arrived on Wednesday. Really nice. Thanks to Becca for outstanding service!
Siri O, Norway

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