Amazing experience with Whiteflash
August 27, 2012

Amazing experience with Whiteflash

I had an amazing experience with whiteflash. They were extremely helpful, diligent, caring and professional at all times! We had help from a lovely diamond consultant who assisted us via email through a series of weeks keeping in mind at all times our budget, our size requests, our colour ideals and our proportional wishes for a diamond! This may sound easy but it was more difficult than I thought it would be, however the process was made much simpler and straightfoward because of whiteflash. We are located in Australia, so buying a diamond ring with all the elements was hard, especially seeing as it was happening on the otherside of the world! Again, I believe it was one of the smoothest purchases I have ever made online (and I do ALOT of online shopping). Whiteflash organized to ensure we we cleared under the AUSTFA rules and we wouldnt have to pay some tax on the ring when it arrived in Australia so that saved us plenty of money too! Another fantastic aspect is that after the ring was ordered the expected delivery would have been roughly 2 weeks ago.... Well it arrived about 4-5 weeks ago and I have been engaged officially for about a week, so everything was a little earlier than I expected which I dont think anyone could complain about! Lastly, the ring itself. I may be biased but it is one of the most stunning rings I have ever seen, it sparkles, its proportionate, it fits perfectly and I received from the one person on this earth that I love. Essentially it is everything I never even knew I wanted until I had it! Even if it seems scary to make such a large purchase on the internet, just talk to them I doubt you will be disappointed!
Alisii H., Australia

RECENT REVIEWS

October 20, 2020
Becca was absolutely fabulous. She was a pleasure to work with. Communication and response team were lightning fast and I got my diamond in record time. She was helpful in her opinions since buying a ring on line can be hard. Her attention to detail and answering all of my questions were impressive. Her comments about the diamond before I even saw it were spot on. I would recommend Whiteflash to anyone looking to purchase jewelry. Very happy! Thank you!
Lina F, Maryland, USA
August 27, 2020
When researching jewelers and ring designers online in late May and early June, I came across Whiteflash in a few different places as a reputable and reliable option, AND ALSO one that has a office/HQ in the general area. Upon visiting the Sugar Land location, I learned from Vera (the super-nice and helpful receptionist) that the showroom is closed due to Covid, but that they would be happy to put someone in touch with me soon. Later that day, I received a phone call from one of their consultants - Liza Veazey, who very patiently and kindly spoke with me about how we might proceed to design an engagement ring. She was of tremendous help, particularly for me because this was my first time doing something like this. Over the next two weeks, she emailed back and forth with me, at first sending examples of rings and later gemstone candidates for me to weigh and consider. I had lots of questions, and I also wanted to make sure my fiancée's preferences and taste was well-realized with the design choices being made and the ring when designed and completed. Through all this, Liza was patient and detailed and responsive, and I really felt like I was in good hands. Thinking on it now, it amazes me that we ended up with a ring that my fiancée loves showing off to her family and friends, even though the local Covid situation of June 2020 precluded us from meeting Liza or anyone for that matter in person. But that we did end up with something we're this happy with, despite the complications introduced by the pandemic, is a real credit to Liza and Whiteflash. And because there are various approval checkpoints along the way, the various steps from A to Z felt like a logical and intuitive progression (about two months), which was important and made me feel good about the whole thing. I would happily recommend them to anyone!
Shourjo D, Texas, USA
July 16, 2020
Just wanted to let you know that I gave it to her last night and she absolutely loves it. We discussed possibly canary yellow, but she really wants the white diamond so all is good in the world and I thank you again for all your help and guidance!
Gabriel C, Arizona, USA
July 16, 2020
Just wanted to let you know that I gave it to her last night and she absolutely loves it. We discussed possibly canary yellow, but she really wants the white diamond so all is good in the world and I thank you again for all your help and guidance!
Gabriel C, Arizona, USA

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