AMAZING customer service and the most competitive pricing
August 27, 2012

AMAZING customer service and the most competitive pricing

I stumbled upon Whiteflash in a very interesting fashion. After looking at a diamond from a local jeweler in Chicago and finding what I think was the perfect diamond I took to the internet to compare prices for similar stones (at the jewelers recommendation). I was searching through diamonds on Whiteflash's website and found something that was very similar but priced a lot better. I asked my local jeweler to send over the GIA report and talk to a representative at Whiteflash and asked for the GIA report of the diamond on their site. I was shocked to find out that the stone I was looking at locally was part of Whiteflash's virtual inventory and was priced about 20% less. My diamond rep. called me to discuss options and also helped me with backup plans in case they were unable to pull the diamond. After a game plan was set my rep took on the challenge of getting the stone sent to Houston. After a few days she called with great news and the diamond was available for me to purchase and of course I pulled the trigger right away. I'll be honest, the thought of working with someone in a remote location via the internet was a bit scary at first, probably less scary then if you are 5-10 years older than I am, but after working with my diamond consultant and her constant communication those worries were easily put to bed. I would 100% recommend Whiteflash to anyone looking for rings. The overall customer service was second to none and the pricing was unbelievable. I'm still in disbelief of the difference of customer service from a company 2 blocks away from me compared to Whiteflash, 1,500 miles south. Thank you again for all of the wonderful help!
Brian C., Illinois, USA

RECENT REVIEWS

Awesome!!
December 05, 2025
I love it! Thank you so much.
Kim B, North Carolina, USA
It's a very beautiful ring and it looks like how i wanted to come out.
December 04, 2025
I cannot say enough good things about my experience in purchasing a ring from Whiteflash. Becca is amazing and was really easy to work with. She was patient with all the questions that I had for the ring. From head height, setting, cut of the diamond, and natural vs lab grown. I love the ring and how it all came out. The details are great and the princess cut diamond in a 3 stone setting look really good. I have put it up to the light and the sparkle that it gets is amazing. It has a lot of fire to it when it comes to catching light and it has great aesthetic. I would definitely say that if you are looking for a quality piece of jewelry then Becca at Whiteflash is the person to talk to. They have a large collection and are able to get you custom pieces as needed.
Daniel U, Texas, USA
I love my necklace in the new setting.
December 03, 2025
It sparkles from across the room and is soo beautiful!
Lynn K, Connecticut, USA
Love it!
December 02, 2025
Picked up this morning, opened and found it all I had hoped for! Kind regards and thank you so much!
Cathy M, Illinois, USA

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