AMAZING customer service and the most competitive pricing
August 27, 2012

AMAZING customer service and the most competitive pricing

I stumbled upon Whiteflash in a very interesting fashion. After looking at a diamond from a local jeweler in Chicago and finding what I think was the perfect diamond I took to the internet to compare prices for similar stones (at the jewelers recommendation). I was searching through diamonds on Whiteflash's website and found something that was very similar but priced a lot better. I asked my local jeweler to send over the GIA report and talk to a representative at Whiteflash and asked for the GIA report of the diamond on their site. I was shocked to find out that the stone I was looking at locally was part of Whiteflash's virtual inventory and was priced about 20% less. My diamond rep. called me to discuss options and also helped me with backup plans in case they were unable to pull the diamond. After a game plan was set my rep took on the challenge of getting the stone sent to Houston. After a few days she called with great news and the diamond was available for me to purchase and of course I pulled the trigger right away. I'll be honest, the thought of working with someone in a remote location via the internet was a bit scary at first, probably less scary then if you are 5-10 years older than I am, but after working with my diamond consultant and her constant communication those worries were easily put to bed. I would 100% recommend Whiteflash to anyone looking for rings. The overall customer service was second to none and the pricing was unbelievable. I'm still in disbelief of the difference of customer service from a company 2 blocks away from me compared to Whiteflash, 1,500 miles south. Thank you again for all of the wonderful help!
Brian C., Illinois, USA

RECENT REVIEWS

These are gorgeous and my wife loves them!
April 25, 2025
Great work to you and the team!! I think this was a great (early) 5 year anniversary gift.
Matthew F, Virginia, USA
The diamond is absolutely beautiful and was exactly was I was looking for.
April 25, 2025
I am quite pleased with how well the diamond shines/sparkles, especially when outside in direct sun. Everyone who has seen it is quite impressed with it, and has asked me where I've bought it from! It's currently at a jeweler getting ready to be put into a custom engagement ring! I do also want to thank you for your help with everything and for answering any questions that I had. I would absolutely recommend anyone looking for diamonds to go through you.
Oscar C, Texas, USA
Whiteflash is now my go to jewelry choice.
April 24, 2025
Jennifer was absolutely fantastic to work with and helped me to choose what I think is the perfect diamond for our Lab ring. After my experience with Whiteflash, this is now my go to jewelry choice.
Nicholas L, California, USA
I proposed this past weekend and it went great.
April 23, 2025
She absolutely loves the ring. Just wanted to thank you for your help with this process. I have already recommended you to a few friends!
Samuel S, Pennsylvania, USA

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