AMAZING customer service and the most competitive pricing
August 27, 2012

AMAZING customer service and the most competitive pricing

I stumbled upon Whiteflash in a very interesting fashion. After looking at a diamond from a local jeweler in Chicago and finding what I think was the perfect diamond I took to the internet to compare prices for similar stones (at the jewelers recommendation). I was searching through diamonds on Whiteflash's website and found something that was very similar but priced a lot better. I asked my local jeweler to send over the GIA report and talk to a representative at Whiteflash and asked for the GIA report of the diamond on their site. I was shocked to find out that the stone I was looking at locally was part of Whiteflash's virtual inventory and was priced about 20% less. My diamond rep. called me to discuss options and also helped me with backup plans in case they were unable to pull the diamond. After a game plan was set my rep took on the challenge of getting the stone sent to Houston. After a few days she called with great news and the diamond was available for me to purchase and of course I pulled the trigger right away. I'll be honest, the thought of working with someone in a remote location via the internet was a bit scary at first, probably less scary then if you are 5-10 years older than I am, but after working with my diamond consultant and her constant communication those worries were easily put to bed. I would 100% recommend Whiteflash to anyone looking for rings. The overall customer service was second to none and the pricing was unbelievable. I'm still in disbelief of the difference of customer service from a company 2 blocks away from me compared to Whiteflash, 1,500 miles south. Thank you again for all of the wonderful help!
Brian C., Illinois, USA

RECENT REVIEWS

I absolutely adore all the jewelry we’ve gotten from Whiteflash!
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I’m perfectly content with all my pieces and have no regrets. The diamond pendant necklace is my favorite, and I wear it daily. It also draws the most admiring comments. The diamond studs are also worn frequently, but I do sometimes wear the diamond hoops or a pair of pearl earrings. I am pleased with ring! The diamonds are so sparkly, and I love that they go all the way around the ring!! Also, I have not worn a ring on my right hand regularly in over 25 years. So, it has taken some getting used to!
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We ordered two rings and they both looked amazing. Becca has been incredibly helpful to us and we were well taken care of throughout the process. Had some issues with FedEx which Maniya helped resolve promptly. Will highly recommend WF to my friends and family!
Cynthia L, UK
I am very happy with the earrings from Whiteflash.
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I ordered online and it took about 3 weeks as promised. They have excellent service and were able to answer my questions about the earrings.
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She loves the new band!
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She keeps playing with the different ways to wear it. Thanks for your help in making this happen!
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