AMAZING customer service and the most competitive pricing
August 27, 2012

AMAZING customer service and the most competitive pricing

I stumbled upon Whiteflash in a very interesting fashion. After looking at a diamond from a local jeweler in Chicago and finding what I think was the perfect diamond I took to the internet to compare prices for similar stones (at the jewelers recommendation). I was searching through diamonds on Whiteflash's website and found something that was very similar but priced a lot better. I asked my local jeweler to send over the GIA report and talk to a representative at Whiteflash and asked for the GIA report of the diamond on their site. I was shocked to find out that the stone I was looking at locally was part of Whiteflash's virtual inventory and was priced about 20% less. My diamond rep. called me to discuss options and also helped me with backup plans in case they were unable to pull the diamond. After a game plan was set my rep took on the challenge of getting the stone sent to Houston. After a few days she called with great news and the diamond was available for me to purchase and of course I pulled the trigger right away. I'll be honest, the thought of working with someone in a remote location via the internet was a bit scary at first, probably less scary then if you are 5-10 years older than I am, but after working with my diamond consultant and her constant communication those worries were easily put to bed. I would 100% recommend Whiteflash to anyone looking for rings. The overall customer service was second to none and the pricing was unbelievable. I'm still in disbelief of the difference of customer service from a company 2 blocks away from me compared to Whiteflash, 1,500 miles south. Thank you again for all of the wonderful help!
Brian C., Illinois, USA

RECENT REVIEWS

July 23, 2019
She loved it! Thanks so much…exactly what I was hoping for! I purchased my wife's engagement and wedding ring from them 10 years ago and recently worked with them on an upgrade and it turned out awesome! Whiteflash was great to work with. Great people, service and products!
Ed F, South Carolina, USA
May 03, 2019
I am so delighted with the ring! You so perfectly captured my wishes and turned them into reality. The entire process was seamless and easy, and I am so grateful. Many thanks again, and please give my best regards to the rest of your team. You're all top-notch at what you do.
Megan R, Texas, USA
January 30, 2019
I appreciate your assistance in the purchase and making it a easier process for me.
Jacob Z, Arizona, USA
January 03, 2019
All is good here. Thank you for all of your hard work and dedication to make this possible.
Jonathan B, New York, USA

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