AMAZING customer service and the most competitive pricing
August 27, 2012

AMAZING customer service and the most competitive pricing

I stumbled upon Whiteflash in a very interesting fashion. After looking at a diamond from a local jeweler in Chicago and finding what I think was the perfect diamond I took to the internet to compare prices for similar stones (at the jewelers recommendation). I was searching through diamonds on Whiteflash's website and found something that was very similar but priced a lot better. I asked my local jeweler to send over the GIA report and talk to a representative at Whiteflash and asked for the GIA report of the diamond on their site. I was shocked to find out that the stone I was looking at locally was part of Whiteflash's virtual inventory and was priced about 20% less. My diamond rep. called me to discuss options and also helped me with backup plans in case they were unable to pull the diamond. After a game plan was set my rep took on the challenge of getting the stone sent to Houston. After a few days she called with great news and the diamond was available for me to purchase and of course I pulled the trigger right away. I'll be honest, the thought of working with someone in a remote location via the internet was a bit scary at first, probably less scary then if you are 5-10 years older than I am, but after working with my diamond consultant and her constant communication those worries were easily put to bed. I would 100% recommend Whiteflash to anyone looking for rings. The overall customer service was second to none and the pricing was unbelievable. I'm still in disbelief of the difference of customer service from a company 2 blocks away from me compared to Whiteflash, 1,500 miles south. Thank you again for all of the wonderful help!
Brian C., Illinois, USA

RECENT REVIEWS

The entire experience was wonderful!
September 09, 2024
Liza was incredibly helpful throughout the entire process. She helped sift through many options and provided some great recommendations based on what I had already added to my wish list, including sending extra photos of rings I was particularly interested in. I had a short timeline and she worked with me to ensure I would get the ring on time. Not only that, They set a diamond of my own and provided some small customization to the setting to make it really special, even with the tight timeline. The proposal went amazing and I couldn't be happier!
Wyatt E, Washington, USA
I received my very very nice necklace today! 🤩
September 05, 2024
Really stunning. Flashes all over. Thank you again. The wait for the ring will be loooong. Have a nice and sparkly day!
S O, Norway
She said yes!
September 04, 2024
The proposal went great! My fiancée loves the ring, loves the band, everything. Thanks a bunch for the help. I will probably out in the future for a wedding band but that will be a much easier process!
H M, Canada
It’s exactly what she wanted 😁
September 03, 2024
She is absolutely in love with the stone and setting. Needless to say, she said yes! Thank you to the Whiteflash team for making this possible!
Nicholas H, New York, USA

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