AMAZING customer service and the most competitive pricing
August 27, 2012

AMAZING customer service and the most competitive pricing

I stumbled upon Whiteflash in a very interesting fashion. After looking at a diamond from a local jeweler in Chicago and finding what I think was the perfect diamond I took to the internet to compare prices for similar stones (at the jewelers recommendation). I was searching through diamonds on Whiteflash's website and found something that was very similar but priced a lot better. I asked my local jeweler to send over the GIA report and talk to a representative at Whiteflash and asked for the GIA report of the diamond on their site. I was shocked to find out that the stone I was looking at locally was part of Whiteflash's virtual inventory and was priced about 20% less. My diamond rep. called me to discuss options and also helped me with backup plans in case they were unable to pull the diamond. After a game plan was set my rep took on the challenge of getting the stone sent to Houston. After a few days she called with great news and the diamond was available for me to purchase and of course I pulled the trigger right away. I'll be honest, the thought of working with someone in a remote location via the internet was a bit scary at first, probably less scary then if you are 5-10 years older than I am, but after working with my diamond consultant and her constant communication those worries were easily put to bed. I would 100% recommend Whiteflash to anyone looking for rings. The overall customer service was second to none and the pricing was unbelievable. I'm still in disbelief of the difference of customer service from a company 2 blocks away from me compared to Whiteflash, 1,500 miles south. Thank you again for all of the wonderful help!
Brian C., Illinois, USA

RECENT REVIEWS

My boyfriend and I had an exceptional experience purchasing my engagement diamond from Whiteflash.
August 03, 2026
After spending weeks researching diamonds and comparing countless options, we ultimately chose a 1.72ct A CUT ABOVE® round brilliant diamond, and it exceeded every expectation. The sparkle, brilliance, and precision of the cut are simply breathtaking. As beautiful as the photos and videos were, seeing the diamond in person was on an entirely different level. What truly set Whiteflash apart, however, was the outstanding customer service. Becca was incredibly knowledgeable, patient, and responsive throughout the entire process. She answered all of our questions, provided honest guidance without any pressure, and helped us feel completely confident in our decision. Buying a diamond online can feel intimidating, but Whiteflash made the experience seamless from start to finish. Communication was excellent, shipping was secure and prompt, and every interaction reflected professionalism and genuine care. If you're looking for exceptional craftsmanship, outstanding expertise, and customer service that truly goes above and beyond, I recommend Whiteflash without hesitation. We couldn't be happier with our experience and will gladly recommend them to family and friends. Thank you, Becca and the entire Whiteflash team, for helping make this such a special milestone in our lives.
Luft P, California, USA
I am so grateful that I found Whiteflash.
July 31, 2026
I meant to send a message last night to confirm that I picked up your package, but I was temporarily blinded by my diamond's sparkle, so I couldn't see the computer screen ;-) I am truly amazed, not only by the gorgeous diamond, but also by your presentation, and how carefully you packaged everything. I am so grateful that I found Whiteflash. It's been an absolutely pleasure. I can't wait for Angad to see the diamond in person! Thanks again!
Maribel I, Georgia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 30, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland