AMAZING customer service and the most competitive pricing
August 27, 2012

AMAZING customer service and the most competitive pricing

I stumbled upon Whiteflash in a very interesting fashion. After looking at a diamond from a local jeweler in Chicago and finding what I think was the perfect diamond I took to the internet to compare prices for similar stones (at the jewelers recommendation). I was searching through diamonds on Whiteflash's website and found something that was very similar but priced a lot better. I asked my local jeweler to send over the GIA report and talk to a representative at Whiteflash and asked for the GIA report of the diamond on their site. I was shocked to find out that the stone I was looking at locally was part of Whiteflash's virtual inventory and was priced about 20% less. My diamond rep. called me to discuss options and also helped me with backup plans in case they were unable to pull the diamond. After a game plan was set my rep took on the challenge of getting the stone sent to Houston. After a few days she called with great news and the diamond was available for me to purchase and of course I pulled the trigger right away. I'll be honest, the thought of working with someone in a remote location via the internet was a bit scary at first, probably less scary then if you are 5-10 years older than I am, but after working with my diamond consultant and her constant communication those worries were easily put to bed. I would 100% recommend Whiteflash to anyone looking for rings. The overall customer service was second to none and the pricing was unbelievable. I'm still in disbelief of the difference of customer service from a company 2 blocks away from me compared to Whiteflash, 1,500 miles south. Thank you again for all of the wonderful help!
Brian C., Illinois, USA

RECENT REVIEWS

My rings are beautiful, and I am in love.
February 06, 2026
I had a wonderful experience with Whiteflash. Becca helped me customize my new set of rings, and she truly brought my vision to life. She understood exactly what I meant from the beginning, which made the whole process so easy and enjoyable. The rings turned out absolutely beautiful — this is my first purchase with Whiteflash, but definitely not my last. I’ve worked with other vendors before, but Whiteflash stood out by offering better pricing and exceptional service. I also really appreciated the returning-customer discount, which made the experience even better. Highly recommend!
Han T, Louisiana, USA
The ring fits great and my fiancé loves it!
February 05, 2026
I ordered online and had an excellent experience working with Becca. The entire process was extremely easy. Becca was super responsive, exceptionally helpful answering all my questions (which were many!), and available to go over every detail of the ring (providing multiple photos and even a video). The diamond is beautiful, and I would recommend using Whiteflash to anyone looking to get a ring. 11 out of 10 stars for everything.
Sean M, New York, USA
Outstanding service.
February 03, 2026
Their show room is small and the hours a bit tough to make, but their representatives were excellent. It helps that do not earn a commission on sales.
Peter N, Texas, USA
She said yes!
January 28, 2026
I am extremely happy with the ring and with the service from Whiteflash. She loved the ring and said yes, so I’m officially engaged now. Many thanks.
Thomas D, UK

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