Excellent Quality, Appeal and Service!
March 11, 2013

Excellent Quality, Appeal and Service!

As an Engineer, I do a lot of research before I make any major purchase, and purchasing a diamond online is about as big as it gets. I did a lot of research on the internet not only looking for information, but also looking for the best value. After months of research, I finally decided on Whiteflash. In my search for a Princess Cut diamond, I decided that cut was THE most important quality I was looking for. Whiteflash's ""A Cut Above"" princess cut diamonds are all AGS certified Ideal (the only lab that grades the cut of a princess cut diamond). 90% of all of the other store/websites I visited did not have ANY AGS certified princess cut diamonds. In addition to the AGS certification, Whiteflash also provides actual magnified images of the diamond, as well as ASET and Ideal-Scope images, which was VERY helpful in determining the light performance of the stone. Once I narrowed down my selection of stones, I contacted Whiteflash and was met with a very prompt response from a diamond consultant. Not only did she talk with me to determine what I was looking for, she was also able to confirm and qualify the research I had done on my own. Since all of the ""A Cut Above"" diamonds are actually in-house at Whiteflash (not the case at many other online brokers),she was also able to look at each stone for me and give me her thoughts. As I went back and forth on trying to decide on THE stone, I asked Liza if they could take some videos of the final three stones to help in my decision. A DAY later, she sent me a link to a YouTube video that contained all of the views I was looking for! Amazing customer service! Once I placed my order on ""the"" stone, they shipped overnight for free and I received it the next day. The packaging and presentation was top notch! They also sent a hearts and arrows kit with the loose stone so I could handle it properly and inspect it myself. Very professional. After having the stone appraised (appraiser was VERY impressed with the quality), I shipped it back to Whiteflash to have it set. It was returned to me within one week and the communication during the entire process was excellent. I was informed every step of the way, and they even sent ""glamour shots"" of the ring once it was completed so that I could see what it looked like. With the quality of in-house stones, the top-notch communication, helpful staff, and excellent return policy, I would HIGHLY recommend Whiteflash for any jewelry purchases big or small. I know I will return for any of my jewelry needs!
Todd M, Michigan, USA


October 19, 2016
The ring is beautiful and my fiancee loves it. The diamond is big and flashy, when she wore the ring and walked into Tiffany & Cartier in Guam (we were shopping our wedding band there), their sales staff all noticed the ring and were all wow'd by it and kept asking which brand it was and applauded how beautiful it is. Thank you and the entire Whiteflash team so much for helping me to put this brilliant piece together.
Chris, Taiwan
October 18, 2016
She of course said yes! She loves the ring and gets compliments everywhere she goes. So I am very happy as well as Beth with the ring as well as the experience. Thank you again for making the experience painless and wonderful.
Hebert, Washington, USA
October 14, 2016
She absolutely loves it and said that you guys absolutely nailed it! She has gotten so many compliments on the shine of the diamond, many of which her friends and colleagues knew it was a very beautifully cut stone. I cannot thank you guys enough for the wonderful work and service you have provided! I hope all is well with you and the rest of the team at Whiteflash.
Rey, Texas, USA
October 13, 2016
Thank you so much for all your help! The ring is absolutely perfect. It is exactly how I imagined it would be! The ring band is slender and feminine. The stunning Verragio luminous setting really makes the solitaire pop!! Perfect sized diamond big enough to wow but not over the top. And the detail of the inner band makes this ring truly fit for a princess. Thanks again for your time and patience, and constantly having to follow me up. I am truly very grateful!
Ben, Australia

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