Below are actual emails we receive from happy Whiteflash customers on a daily basis.
They are reprinted in un-edited form except where necessary to protect the customer’s
privacy. The pictures of diamond engagement rings and custom jewelry design projects
embedded on the page give an indication of the kinds of jewelry we are producing
along with the experiences customers are having upon receipt of their orders.
For independent online reviews of Whiteflash you may want to visit third party review
sites such as iVouch.
-
Ring is gorgeous!
Well the ring is gorgeous, made it in time for her moms visit, and of course she said yes. So it has been a fun and exciting week with lots of compliments on the the ring and congratulations all around. She was also very happy and surprised with the little kit that came along with the ring. Both her and her mom said that it is not standard to receive this and that it was a nice/classy touch.
So thank you for your help and hard work and to everyone at WhiteFlash for a making sure you have a satisfied customer.
-
Great quality, results and service from Whiteflash
At first I was hesitant about ordering the engagement ring online, but my friend highly recommended Whiteflash, having had ordered their rings the year before. After having decided to go with Whiteflash, I called and received great advice and support from their employees which made me more comfortable in buying the ring.
After I received the engagement ring, I was extremely happy with it, both in price and quality and even more important, so was my fiancé.
I was so please with Whiteflash, that we decided to buy my fiancée s wedding band from them as well and again, they delivered great quality, results and service.
I would definitely highly recommend Whiteflash to anyone interested in buying high quality jewelry for a great price
5/11/2012, Agostino, Canada
-
Unbeatable price and truly impressive service!
I had ordered a complete engagement ring from Whiteflash. First of all, their site is terrific with regards to the detail they provide about their diamonds, so you can closely inspect and pick out the ideal diamond you want. I felt very comfortable with my selection over what I could have possibly received via retail outlets, where I would not have known the flaws of the diamond. The support staff were very courteous accepting my custom order (since I wanted to apply several coupons to my order and were able to negotiate down to my desired price--which is way less than what I would have paid comparably in retail) and helped arrange dual payment methods for me as I had paid for the diamond with an eCheck, and the ring itself with a credit card. The order itself was processed very rapidly and in less than a week, they sent me pictures of the prepared ring prior to shipment. The delivery was very rapid using FedEx (may have been overnighted) and their entire presentation of the ring was perfect! It came with a beautiful cherry box, along with all of the proper documentation and a loupe to examine the diamond and the ring. I was absolutely delighted with the purchase and so was my fiancé when I had proposed to her! I was very impressed with the service provided by Whiteflash, and have highly recommended them to all of my friends for their A+ service.
-
Totally in love with the ring!
I find the service at Whiteflash very exceptional. I feel I am taken care of every step of the way, even after making the purchase and I really appreciate this great service.
I totally am in love with the ring. The design is very gorgeous and it turned out better than I imagined. Whiteflash and Leon Mege both did a terrific job in getting the custom design done for me.
.
5/11/2012, Raymond R., USA
-
Philly proposal - she said yes!
Just wanted to give you an update -- I proposed to my fiance last weekend, at our favorite spot near the Art Museum in Philly! It overlooks the river and we had great weather, but the moment was capped off by your beautiful diamond! Oh, and she said yes! Again, thank you again for the great work with the ring.
5/11/2012, Albert L., USA
-
Treated us like their only customers!
My fiancé purchased the diamond from Whiteflash and the customer service was so outstanding during that process that we decided to go through them for the engagement ring and wedding bands as well. The e-ring and my fiance's wedding band were made by Vatché, and Whiteflash coordinated the ordering and payment of those rings for us. I made changes to the e-ring design that were communicated precisely to the vendor, and the end results were perfect. Whiteflash made my custom wedding band based on some pictures I had seen of others I liked, and the whole design team was incredibly helpful and nice throughout the whole process. Everyone we worked with was very friendly and professional, and they treated us like we were their only customers - responding to emails or making phone calls immediately upon receiving questions from us. The whole experience was great and we couldn't be happier with the rings. I would highly recommend using Whiteflash regardless of what you are looking to purchase. They can make anything happen!
-
HIGHLY recommend Whiteflash
I recently Proposed to my Girlfriend of 5 yrs, (I know waited a long time) I was skeptical in ordering a ring online with out ever seen the diamond. I was helped through the whole process by my diamond consultant who I cant thank enough. She sent me links and help me choose the perfect diamond/setting (Amphora with 3/4 Princess ct) and worked with me in pricing. I HIGHLY recommend Whiteflash to any one who is looking for a diamond ring, It beats any retail store (MALLS) and the pricing you cant beat. The Sparkle of the diamonds are amazing, received so many compliments on the ring.
When I received the ring it came with a certificate, beautiful redwood ring case and calendar.
5/11/2012, Carlos G., USA
-
Exclusive Whiteflash customer!
I picked up the rings today and they are gorgeous. Thank you so much for making them match so well. I have been a customer of Whiteflash exclusively and your team always pulls it together and goes above and beyond for every piece. Its always a special magic with the Whiteflash style. I honestly love doing business with you because I always know that the final product is always going to be better than I originally thought. I haven't shown the bands to Marina yet. Our wedding is this Sunday and I figure I will surprise her yet again.
She will love the matching band so much. I really can't thank you guys enough. The wait is ALWAYS worth it.
-
Whiteflash is "hands-down" the best!
I did a lot of research about wedding rings and diamonds before making my purchase for my fiancé's engagement ring. I decided to go with Whiteflash for three reasons.
1. They are the only site I found who actually define "eye clean" through precise measurements than just a general understanding that someone's eye did see a scratch? When I see eye clean, I'm thinking who's eye are they talking about and why should I trust them? Check out Whiteflash's FAQs, there's no question about their definition and how they evaluate it.
2. The second reason was their A Cut Above standard. I was extremely impressed with their strict standards for this qualification process. The light performance tests that the diamonds go through are no joke and so right off the bat I knew the diamond was gonna look great.
3. The final reason is because of their online imagery of the diamonds. Not only does this show that they have the equipment capable of evaluating the diamonds to this detail but they also have the equipment to photograph their evaluation and display it for the world to see. This shear transparency with the quality of their diamonds is something I wouldn't be able to find in any local store no matter who I went to.
So I bought the ring and guess what, my fiancé loooooooves it! And so do I! She's gotten a number of compliments on it so far and not only from family members or friends who are specifically looking at it, but from strangers in the supermarket or people standing in line with us somewhere too! The A Cut Above was definitely a great choice and it's delivering exactly what was advertised, the shine is outstanding in almost any light and we both couldn't be happier. We went to a bridal show and this one girl (who had a ring of her own) kept gawking at it and just couldn't believe that it was real; "No diamond shines that bright" she said and then we told her we hadn't even cleaned it in about 2 weeks, haha.
Thank you Whiteflash so much for making this piece of our couple history such a great one!
-
Glad we went with Whiteflash!
The necklace is absolutely GORGEOUS!! I am so excited to present it to my mother...we plan to do this Friday afternoon after graduation. I really, really love it and am so glad we went with Whiteflash. When I get a moment, I will make sure to post on PriceScope as well!!
Thank you again...I'm in love with the necklace!
