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Mindy
Wow! I just got the ring in today and it looks great! My dad came over to see it and was amazed how the diamond looks like it is floating. He tried to get me to let him give it to her now instead of waiting for their anniversary but I wouldn’t let him. Ha! He said he is going to die if he has to wait until July to give it to her. I know she will be jumping for joy!
Thanks again for all of your help
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Tyra
It's perfect!!! Thank you again so much for your patience and help. We are over the moon with everything from the ring itself to the outstanding customer service we have received from each and every one of you guys at Whiteflash who has dealt with us.
We will both recommend your services - no other company we contacted regarding rings has given us quite as great a service as you.
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Emma
I love my ring, it's so beautiful. Excellent customer service and the delivery was on time with a great tracking system. The whole experience from start to finish has been above expectation.
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Sean
My fiancee is thrilled with the ring!
Thanks so much for all your help and for being so accommodating. I will be sure to refer any friends who might need engagement rings to go to Whiteflash.
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David
I received both my diamonds and we are very happy about them.
Both diamonds are truly outstanding as compared to those inside the local jewellery store in Hong Kong.
To be honest, buying a diamond online is a difficult decision for most of us. At first I really afraid if that's a good decision to choose a online shop. But that feeling was gone once I revived the diamond.
Whiteflash provides such excellent service in answering my questions. Their expert opinions helped a lot in choosing the right diamond. The shipping was fast and the packaging looks amazing.
I will definitely recommend Whiteflash to my friends. Thank you so much for helping me during the process
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Free Worldwide
Insured Shipping
Whiteflash provides FREE insured FedEx shipping, both within
the United States and to over
70 international destinations
which we are able to serve.
Domestic Shipping
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Secure shipping is normally provided via Federal Express® Second Day from Monday through Friday. Saturday delivery is also available for $30. Due to the high value of the items being shipped, all packages must be shipped to an Authorized FedEx “Hold for Pickup” location. (FedEx Staffed Only). Photo ID and signature are required for anyone picking up the package. |
International Shipping
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International shipments are made via insured FedEx. Packages usually arrive within 2 - 5 business days. For a complete list of countries to which we ship click here. For countries or values not listed, or values above maximum listed, please contact customer service at 1-832-252-6770. Taxes, import duty or other fees such as VAT and GST that may apply to international orders are the customer’s responsibility. |
APO, FPO and DPO Shipping
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Insured shipping for up to $25,000 is FREE to all APO (Army Post Office), FPO (Fleet Post Office) and DPO (Diplomatic Post Office) locations. These shipments are sent via US Postal Service Priority Mail®. Shipping time usually does not exceed 3 weeks. |
- On the day of shipment customers will be notified by email confirming the expected delivery date, address and operating hours to the FedEx location where the package is shipped to. Customers paying by Bank Wire Transfer, Check or Cash will also receive a FedEx Tracking Number. When using these payment methods, and for your convenience, arrangements can be made for shipping to a second party by notifying us and filing a third party release form.
- For security purposes, customers paying by Credit Card must call Whiteflash for tracking details. Photo ID and signature of the customer of record are required to pick up the package. It is customary for FedEx to phone the recipient to notify that the package is ready for pickup. If you do not receive a phone call, feel free to reply back to the shipping confirmation email and ask for status of the shipment.
- If a package is left at a FedEx Hold for Pickup station for more than 5 business days, the package will be recalled to Whiteflash and the customer may incur additional shipping charges. All packages shipped by Federal Express® are subject to possible delays due to weather and/or holiday shipping volume. If there is a delivery delay your shipping charge, when applicable, cannot be refunded.
- In some cases special arrangements can be made to ship directly to a business or residential address. A special waiver is required absolving Whiteflash of any liability resulting from a package being left unattended at the address, or allowing someone other than the specific recipient to sign for it as the insurance for your package terminates upon delivery. Please make sure that you do not have a signature release on file with Federal Express. If you do, the package may be left on your doorstep, deemed delivered and it will not be insured against loss or theft.
- We do not deliver to P.O. Boxes. However, the package can be held for pick up at a Federal Express station in your area. Your signature and picture identification are required.
Shipping Rates (if applicable)
All new purchases and servicing for the first year are delivered at no cost to the customer. In cases where shipping costs are applicable, the following rates may apply.
Domestic Shipping and Insurance rates, if applicable, are $35 + 0.3% of the price of the item. For Example: shipping for an item priced at $5,000.00 will be $35 + $15 (5000 x .003) = $50 total.
International shipping and insurance rates, if applicable, are $50 plus 1% of the value of the order. For Example: shipping for an item priced at $7,500.00 will be $50 + $75 (7500 x .01) = $125 total.
COUNTRY
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MAX
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Argentina
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$25,000
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Antigua & Barbuda
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$25,000
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Aruba
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$25,000
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Australia
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$50,000
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Austria
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$50,000
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Bahamas
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$50,000
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Bahrain
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$50,000
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Barbados
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$50,000
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Belgium
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$50,000
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Belize
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$25,000
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Bermuda
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$50,000
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Bonaire
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$50,000
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British Virgin Islands
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$50,000
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Bulgaria
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$25,000
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Canada
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$100,000
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Cayman Islands
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$50,000
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Channel Islands (UK)
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$25,000
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Chile
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$25,000
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Cook Islands
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$25,000
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Costa Rica
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$25,000
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Curacao
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$50,000
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Cyprus
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$25,000
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Czech Republic
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$25,000
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Denmark
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$50,000
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Fiji Islands
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$25,000
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Finland
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$50,000
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France*
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$25,000
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Germany
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$50,000
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Gibraltar
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$50,000
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Greece
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$25,000
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Greenland
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$50,000
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Grenada
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$25,000
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Guam
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$25,000
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Hong Kong
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$100,000
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Hungary
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$10,000
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Iceland
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$25,000
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Indonesia
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$25,000
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Ireland
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$50,000
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Israel
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$25,000
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Italy
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$10,000
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Jamaica
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$50,000
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Japan
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$50,000
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Lichtenstein
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$25,000
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Luxemborg
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$25,000
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Macau
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$50,000
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COUNTRY
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MAX
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Malaysia
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$50,000
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Maldives
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$5,000
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Malta
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$25,000
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Marshall Islands
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$50,000
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Mauritania
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$25,000
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Mauritius
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$25,000
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Micronesia
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$25,000
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Monaco
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$25,000
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Netherlands
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$50,000
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New Zealand
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$50,000
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Norway
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$50,000
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Oman
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$5,000
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Papau New Guinea
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$25,000
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Peru
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$5,000
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Poland
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$5,000
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Portugal
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$50,000
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Puerto Rico
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$25,000
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Qatar
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$50,000
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Samoa
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$25,000
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San Marino
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$100,000
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Sao Tome and Principe
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$25,000
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Saudi Arabia
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$50,000
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Scotland (U.K.)
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$25,000
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Seychelles
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$50,000
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Singapore
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$50,000
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Slovak Republic
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$25,000
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Slovenia
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$25,000
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Solomon Islands
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$25,000
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South Africa
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$25,000
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South Korea
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$50,000
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Spain
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$50,000
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St. Lucia
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$25,000
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St. Martin
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$25,000
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St. Kitts & Nevis
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$50,000
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St. Thomas
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$25,000
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St. Vincent & the Grenedines
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$25,000
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Sweden
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$50,000
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Switzerland
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$50,000
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Taiwan
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$50,000
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Thailand
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$25,000
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Trinidad & Tobago
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$50,000
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UAE
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$5,000
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United Kingdom
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$20,000
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U.S. Virgin Islands
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$25,000
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Vietnam
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$25,000
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For countries or values not listed, or values above maximum listed please contact customer service at 877-612-6770
Please Note: Values are subject to change at any time. Contact Customer Service for the most current values. Last updated 01/15/2023
The countries listed below are unfortunately not available to receive shipments from Whiteflash, and we are unable to make any exceptions.
Belarus
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China
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Dominican Republic
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Guyana
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Kuwait
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Lithuania
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Mexico
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Philippines
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Romania
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Russia
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Ukraine
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Uzbekistan
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* Customers receiving shipments in France will need to hire a broker to handle the VAT and import fees as FedEx does not provide this service in France.