January 08, 2017
I purchased an absolutely stunning engagement ring for my fiancé via Whiteflash, and the customer service here cannot be beat. As anyone buying an engagement ring knows, this decision carries a lot of weight both personally and financially, and after going through process with Whiteflash and seeing the final product I could not have been more comfortable with my final decision. Their website is a one-stop shop for all things diamonds, offering up everything from in-depth information on particular diamonds to education on how to clean them. You have the ability to do an honest comparison of items you like and find out what makes the particular diamond you choose unique and special. As great as their products are, what I believe really sets them apart is their customer service. In today's world of subpar service, it is actually a surprise when you find an organization and its people helpful. From the initial online chats I had, to phone calls and follow up emails, all of my questions were answered in a thoughtful and professional manner without it feeling like a sales pitch. Bottom line - use Whiteflash, they will not disappoint!
Thomas S, New York, USA