It looks Extraordinary!
October 20, 2006

It looks Extraordinary!

I got the Diamond yesterday, and it looked extraordinary! While I was getting it out of the box, I felt like a kid on Christmas morning! I want to thank you, and everyone else at Whiteflash for helping me get my diamond. I truly do appreciate the extra effort that went into fitting within my time frame, my budget, and my desire for a colorless and flawless diamond of an exceedingly rare cut. Everyone there has been extraordinarily helpful, but your customer service was truly the deciding factor. I doubt there''s anyone as well informed as the Whiteflash team. I''ve bought quite a few things online, but never have I had such prompt, courteous service from an Online vendor. Everyone who does business online should take a page from the Whiteflash customer service book, as you truly have an amazing team, and an amazing process for keeping your customers updated during every part of the transaction. Every update was much appreciated, and I can''t thank you enough for making the purchase so painless. Now for the hard part...getting her to say ""yes"" =). -Rob p.s. I''ll send some pictures once I have the diamond set so you can see how good it looks in the ring I picked out.
Rob, Australia

RECENT REVIEWS

November 16, 2020
Wow we received the ring last week and it is absolutely beautiful! The diamond is amazing and the ring looks great! Was it polished/re-plated? It definitely looks brand new! Thanks for the amazing upgrade and wonderful customer service. Michelle was such a joy to work with and I appreciated being updated every step of the way!
Matthew B, Virginia, USA
November 15, 2020
Received the ring. Amazing thank you so much. Love it
Renu G, New Jersey, USA
November 11, 2020
First let me say that working with Brittany throughout the Whiteflash experience was absolutely fantastic. I started my diamond search back in August 2020 looking at numerous well-known online diamond retailers. Once I made it known that I needed a really tight turnaround, all of the retailers except Whiteflash were not interested in continuing the conversation. Matter fact, it was difficult if not impossible to even speak with someone. I was just merely told to go to their site and I could view the turn around times there for the various diamonds and rings. Personally I did not like that type of customer service so I continued to look and very fortunately stumbled across Whiteflash and Brittany. She was not only willing to discuss turnaround times, but spent a lot of time with me on learning and understanding the 4 c's of diamond purchasing. I told her what I liked and she sent me rings/diamonds that could meet my deadline and we finally arrived at one. My plan was to give this to my lady while on vacation so Brittany even arranged for the ring to be shipped to my vacation destination and I picked it up there. Now that's customer service! It is also worth mentioning that Vera at Whilteflash was also excellent to work with and always responded to my emails and answered my questions. I just got the ring back from them after re-sizing and Vera worked me thru that process. Great team there and I would highly recommend and would even ask for Brittany!
Troy A, North Carolina, USA
November 09, 2020
The ring and diamond look amazing - she was speechless!
Kevin D, Canada

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