A Forever Whiteflash Customer
January 19, 2007

A Forever Whiteflash Customer

Just wanted to say hello and tell you thanks so much for the note and starbucks gift cards. It really was not necessary. I really do love you guys! I highly recommend you to everyone who talks to me about diamonds.... Even the guy at the bank when I wired my money today! ;-) I enjoy making people happy through diamonds and you! Whiteflash has proven to me over and over again that you have the absolute best customer service, no matter who I''ve dealt with. From the education, to picking the right stone, to the design and purchase, the banking, the pics and the shipping everything has been top notch! Tek absolutely LOVES her stone! Both her and her father are amazed to see how beautiful it is. At first I felt kind of sad that such a great stone was set in a pendant cause she seemed to hide it, but her and I chatted and I told her ""show that puppy off, it GORGEOUS!!"" Now she wears her hair away from her neck and got a shorter chain and you can see the stone sparkling from across the hospital campus! Her mom was so excited that she convinced her dad to look for a pendant for her in the coming months. Of course she will be a bit tougher, since she wants a heart shaped stone..... But I''m sure that you guys will come through! Anyways I just wanted to say thanks and I look forward to doing business with Whiteflash....FOREVER!!! :-))
Kate, Texas, USA

RECENT REVIEWS

December 01, 2022
I did find the website to be helpful in my search for a ring. I worked with Becca from Whiteflash to buy an engagement ring. The ring is absolutely beautiful - my fiancée keeps staring at it and a friend told her this weekend it is the shiniest diamond she has ever seen. Cut is king, and there is no doubt about the quality of Whiteflash's cuts, as you can see from their website. In terms of customer experience, I worked with Becca by phone and over e-mail, and she was prompt and pleasant. She provided extra pictures and videos of the diamonds I was considering, and she provided realistic assessments of the diamonds. In one case, she said two of the VS2s had visible inclusions from very close up (much closer than the eye clean distance but my fiancée has very good eyes) and that an SI1 did not. I appreciate that she helped me find a diamond of good value, instead of steering me to the most expensive stones I was considering. I saved 33% by doing that. We had to resize the ring to a quarter size (which was unavoidable because ring size tools usually come in half sizes), but Whiteflash made the process easy and they were fast to return the ring. Pricewise, I found Whiteflash to be a good value. I was working with another jeweler who prides himself on being a good value. Yes, his diamonds were beautiful to look at, but the cut was not as good and the prices were the same. Since I was working with both jewelers remotely, I went Whiteflash because you could tell from their images that the cut is superb.
Leiter K, Massachusetts, USA
December 01, 2022
We just picked up the earrings and they look wonderful!
Melanie, Texas, USA
December 01, 2022
Great experience. Superb customer service through Becca, who not only answered all my concerns and questions about buying a diamond ring online, but continued to follow up with me to ensure my fiancée loved the ring and see if I had any other questions. I recommend Whiteflash to anyone who wants a high quality diamond without the markups and added expenses of a brick and mortar store.
André A, Texas, USA
November 30, 2022
The earrings look great! They have so much fire and sparkle! I appreciate all the help and support along the way.
Chris, California, USA

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