Very Impressed By the Quality
April 03, 2008

Very Impressed By the Quality

I just wanted to drop you a note and say thank you for all you did for me during the diamond buying process. First of all, I am so very happy with the Cut Above diamond that I chose. At the jewelers yesterday, as I was dropping off the diamond to get it set, I finally saw what you were talking about, and how amazing it was compared to all the other diamonds in their case - the lady helping me was very impressed too! I can''t wait to pick it up next week. Second, thank you so much for your patience with my distress and how often I changed my mind. It wasn''t until that night that I realized why I was having such a hard time choosing and getting so emotional - it wasn''t about the diamonds at all, they were beautiful - but they didn''t look like my original diamond; and putting them on felt like putting on someone else''s ring, and the grief of losing mine was hitting me; putting on another ring made its loss seem so much more real. So, I just really appreciate how kind you all were. I know I will have just as many years of wonderful memories attached to this new one. And if I ever do decide to upgrade, you will be the first one I call. :)
Lynne, China


February 17, 2021
After a long and fruitless search for a simple but quality wedding band in Orlando within our budget, my fiance and I decided to buy our rings online. Whiteflash popped up since they carried the ring I wanted, and the price was amazingly fair. The purchasing process and customer service have been amazing--all the way until days after I received the ring. The day I bought my ring online, America Sanchez called to confirm the order and discuss insurance and shipping options. Afterward, other Whiteflash associates took the time to send updates on the status of my order. They even provided photos of the ring prior to shipping it. I received the ring in the most secure way possible--at a FedEx office (thanks to America's suggestion). The ring itself was packaged extremely well. Even the paperwork was beautifully presented. As for the ring, I never thought an unboxing could be so exciting. The box is beautiful but the ring...!!!! It really is all I hoped it would be. Whiteflash designs stunning custom jewelry. While my purchase was not one of these orders, the customer service received made me feel as if I had bought a custom piece. Purchasing a ring for one of the biggest moments of my life is stressful enough (in a good way), but this customer service really put my mind at great ease. I am incredibly impressed by the entire team's customer service, care for their products, and their fair pricing. Buying jewelry online can be a gamble, but with Whiteflash it is secure and a worthwhile investment.
Francesca M, Florida, USA
January 29, 2021
I received my custom design diamond ring this morning. It actually left me speechless; it is exquisite! I certainly need to thank Michelle for all of her patience, assistance, and knowledge in making this ring possible. I also would like to mention that the entire staff at Whiteflash Diamonds are extremely professional and courteous. This is the second custom ring I purchase from them and I must say that they continue to amaze me with both the cut and brilliance of the diamond as well as the craftsmanship of the ring. My heartfelt thanks and gratitude to everyone at Whiteflash Diamonds.
Rick C, Louisiana, USA
January 23, 2021
It is perfect and she loves it. Thank you again for all your help!
Jason H, Pennsylvania, USA
January 04, 2021
All went smooth getting the ring. My wife LOVED it. Really great addition to the engagement ring. (And her now very dinky wedding band we bought somewhere else...) You guys nailed it once again. And she couldn't believe the story about the earrings. Well played team Whiteflash.
Julian M, California, USA

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