Very Impressed By the Quality
April 03, 2008

Very Impressed By the Quality

I just wanted to drop you a note and say thank you for all you did for me during the diamond buying process. First of all, I am so very happy with the Cut Above diamond that I chose. At the jewelers yesterday, as I was dropping off the diamond to get it set, I finally saw what you were talking about, and how amazing it was compared to all the other diamonds in their case - the lady helping me was very impressed too! I can''t wait to pick it up next week. Second, thank you so much for your patience with my distress and how often I changed my mind. It wasn''t until that night that I realized why I was having such a hard time choosing and getting so emotional - it wasn''t about the diamonds at all, they were beautiful - but they didn''t look like my original diamond; and putting them on felt like putting on someone else''s ring, and the grief of losing mine was hitting me; putting on another ring made its loss seem so much more real. So, I just really appreciate how kind you all were. I know I will have just as many years of wonderful memories attached to this new one. And if I ever do decide to upgrade, you will be the first one I call. :)
Lynne, China

RECENT REVIEWS

The bracelet was even more beautiful in person than I expected.
August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada