Easy and Flawless Buying Process
April 17, 2008

Easy and Flawless Buying Process

Thank you so much for making my decision an easy and flawless one. The ring is absolutely lovely. I am not really into big diamonds, and this one is perfect. The X-Factor diamond certainly sparkles, and in the sun the fire from it is amazing. I?ˆ™ll have to admit when I saw the pictures I was like ?ˆ?uh oh?ˆ? because they definitely did NOT do it justice. When I got to the FEDEX hub on Saturday I had to of course make sure my e-ring was in there, and it was! It is simply perfect. Not too big, not too small, and fits me perfect. My fianc?© didn?ˆ™t like the pave settings that I was looking at and when he saw this ring, he raised his eyebrows. He let me all of the decision making, but he likes it too, and he?ˆ™s even more happy that I?ˆ™m happy. It wasn?ˆ™t an easy process learning about diamonds that?ˆ™s for sure. I also want to say thank you to Vera too. You both responded really quickly to any questions I had, and were very polite. That means a lot in the customer service world. I work in a Call Center for UPS. Not being face to face with people and doing business over the phone is not always that easy. But you guys made it seem that you were right here with me. Thank you so much. I truly truly appreciate it
Genevieve, California, USA

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Matthew B, Texas, USA
The ring is perfect, exactly what I was looking for, she loved it!
September 24, 2026
Thanks to you and your team for making the entire process smooth and painless; I really appreciate the thoughtful and secure packaging as well, it was a nice touch that goes a long way. Excellent service from start to finish. Michelle was extremely communicative, and answered any and all questions I had related to my online order with a cheerful and professional demeanor. The ring was beautiful, delivered timely, and thoughtfully packaged. They made the whole process extremely easy and kept me updated every step of the way. I would not hesitate to buy from this team again!
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