Easy and Flawless Buying Process
April 17, 2008

Easy and Flawless Buying Process

Thank you so much for making my decision an easy and flawless one. The ring is absolutely lovely. I am not really into big diamonds, and this one is perfect. The X-Factor diamond certainly sparkles, and in the sun the fire from it is amazing. I?ˆ™ll have to admit when I saw the pictures I was like ?ˆ?uh oh?ˆ? because they definitely did NOT do it justice. When I got to the FEDEX hub on Saturday I had to of course make sure my e-ring was in there, and it was! It is simply perfect. Not too big, not too small, and fits me perfect. My fianc?© didn?ˆ™t like the pave settings that I was looking at and when he saw this ring, he raised his eyebrows. He let me all of the decision making, but he likes it too, and he?ˆ™s even more happy that I?ˆ™m happy. It wasn?ˆ™t an easy process learning about diamonds that?ˆ™s for sure. I also want to say thank you to Vera too. You both responded really quickly to any questions I had, and were very polite. That means a lot in the customer service world. I work in a Call Center for UPS. Not being face to face with people and doing business over the phone is not always that easy. But you guys made it seem that you were right here with me. Thank you so much. I truly truly appreciate it
Genevieve, California, USA

RECENT REVIEWS

She loved the ring and especially the diamond!
December 30, 2025
I cannot say enough great things about working with Becca. From start to finish, she was incredibly transparent, knowledgeable, and genuinely focused on helping me make the right decision. Buying a diamond can be overwhelming, but Becca made the entire process feel clear, comfortable, and even exciting. She went above and beyond by providing detailed ASET/Idealscope images, photos, and videos of the selected diamond, which made a huge difference in understanding its quality and performance. Becca’s professionalism, responsiveness, and attention to detail were exceptional. Thanks to her guidance, I felt completely confident in my purchase and couldn’t be happier with the result. I would highly recommend Becca to anyone looking for expert advice, transparency, and an outstanding diamond-buying experience.
Jimmy Y, New York, USA
Love it!!
December 29, 2025
Absolutely beautiful - love it!! Happy holiday and many thanks!
Xue L, New York, USA
It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!
December 26, 2025
Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!
Tim T, Washington, USA
My experience with Whiteflash was incredible!
December 23, 2025
From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
Sumit B, North Carolina, USA

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