Easy and Flawless Buying Process
April 17, 2008

Easy and Flawless Buying Process

Thank you so much for making my decision an easy and flawless one. The ring is absolutely lovely. I am not really into big diamonds, and this one is perfect. The X-Factor diamond certainly sparkles, and in the sun the fire from it is amazing. I?ˆ™ll have to admit when I saw the pictures I was like ?ˆ?uh oh?ˆ? because they definitely did NOT do it justice. When I got to the FEDEX hub on Saturday I had to of course make sure my e-ring was in there, and it was! It is simply perfect. Not too big, not too small, and fits me perfect. My fianc?© didn?ˆ™t like the pave settings that I was looking at and when he saw this ring, he raised his eyebrows. He let me all of the decision making, but he likes it too, and he?ˆ™s even more happy that I?ˆ™m happy. It wasn?ˆ™t an easy process learning about diamonds that?ˆ™s for sure. I also want to say thank you to Vera too. You both responded really quickly to any questions I had, and were very polite. That means a lot in the customer service world. I work in a Call Center for UPS. Not being face to face with people and doing business over the phone is not always that easy. But you guys made it seem that you were right here with me. Thank you so much. I truly truly appreciate it
Genevieve, California, USA


December 11, 2017
The ring is absolutely beautiful. I love the two-tone aspect of it w/ the gold & platinum prongs. As for the diamond, it's perfect. I opened the package sitting in my car in the Fedex parking lot yesterday in OK City, w/ the bright sunlight shining in, & as soon as I opened the pretty little red & black box, there were flashes & sparkles going all over the place...some actually quite blinding ;-) I am very pleased w/ the ring as a whole, the band is exactly what I imagined, & the diamond is perfect! Thank you & your other team members SO much for making this decision & the subsequent process of selection such a wonderful experience. I think I knew that first day that I walked into Whiteflash, that I would be back there for this very important purchase. Your personally, friendly demeanor, & genuine care & knowledge of the stones always led me back to Whiteflash when I was looking elsewhere...well, & the perfectly-cut diamonds.
Mark B, Texas, USA
December 01, 2017
Excellent customer service, willing to answer all questions, great diamond and setting
Nabil D, Pennsylvania, USA
November 29, 2017
I want to start off by thanking you and your entire team involved in this process, you guys did an AMAZING and OUTSTANDING job. I absolutely love the ring! The ring turned out to be better than what I had imagined. The amount of detailing on the ring was amazing. The Diamond was a breathtaking piece also loved that! My Fiancé loved everything about the ring. She was extremely happy with the entire ring.
Amit S, New York, USA
November 21, 2017
Great experience and gorgeous rings! When I started my research, I knew nothing about diamonds and, having seen a lot of poorly cut diamonds, I was afraid to pay a lot and end up with one. Little by little, by surfing on the Internet, I learned about the 4 C's and grading labs. When I discovered Whiteflash's website, I was really impressed by their very detailed part on Education and learned about the AGS Cut Grading system. I was relieved to see that, by selling AGS triple 0 diamonds, Whiteflash was as quality conscious as I was and that by buying through Whiteflash I would have the guarantee to have a great sparkling stone. My diamond consultant, was very professional and answered all my questions very quickly. I was amazed by all the settings available and it took me some time to choose one. When I received my rings, I was amazed by their craftsmanship and by the diamond's brilliance. The whole process (advice, pictures, shipping,..) was very professional and the rings are absolutely awesome. I am sure I will order again and I already recommended you.
Florence F, France

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