Guidance, Assistance and Help
April 18, 2008

Guidance, Assistance and Help

I wanted to thank you so very much for all the guidance, assistance and help in providing me with a wonderful piece of jewelry! You all contributed in many ways to making this a fun and exciting experience. You were always up-beat and helpful, and counseled me every step of the way. It was a pleasure every time I talked with you on the phone. When the small problem arose, you handled it expeditiously and expertly, and immediately took charge to ?ˆ?make things right?ˆ™. In my view, the true test of corporate culture is not only how it performs the expected, but also in large measure how it handles and solves customer issues. To sum it all up, I am impressed with every one of the many individuals that I dealt with at Whiteflash. It was indeed ?ˆ?A brilliant diamond buying experience?ˆ™, with an awesome result, an almost flawless process, some very minor ?ˆ?imperfections?ˆ™ along the way, but no longer visible to the naked eye (or mind)! In the end, I am thrilled, and I am sure that my wife will be too when I present her the ring on our anniversary next month.
Ernesto, New York, USA

RECENT REVIEWS

She really liked the ring! The size is perfect too.
June 23, 2025
Excellent service — they helped me remotely choose a diamond and an engagement ring. They offered alternative options, sent extra photos and videos, and answered all my questions. Everything was handled professionally and with care — no pushing. They also assisted with delivery and customs procedures in the destination country (Portugal, in my case). Special thanks to Becca.
Timofei K, Portugal
The ring came out perfect, I love the sparkle!
June 18, 2025
Becca was amazing to work with in picking out my engagement ring! She answered all of my questions and made it such an easy process.
Ivan G, California, USA
The ring is absolutely stunning. I’m so grateful to have worked with Becca and Whiteflash.
June 16, 2025
I worked with Becca at Whiteflash to purchase a ring for my 25th wedding anniversary, and the entire experience was exceptional. Becca is truly amazing. I was quite indecisive and changed my mind several times, but I didn’t feel rushed or pushed toward a more expensive option. She gave me space to think, answered all my questions, and made sure the decision was completely mine. Becca also sent me several pictures and videos, which were super helpful in making comparisons and narrowing down my choices. The entire process was seamless, and to top it off, the ring arrived earlier than scheduled—an unexpected and very welcome surprise! Whiteflash professionalism, transparency, and commitment to customer satisfaction truly stood out. I can’t recommend them highly enough!
Deborah H, North Carolina, USA
I just picked up the ring Tuesday and I have to say, it is better than I could have ever imagined!
June 13, 2025
When I opened up the ring box I was shocked as to how perfect it looked. The whole process with you and your team was so seamless and you were so helpful the entire way through. I truly appreciate everything you have done for this big step in my life and am so happy that I found Whiteflash! Thank you for all of your help!
Austin P, Texas, USA

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