Guidance, Assistance and Help
April 18, 2008

Guidance, Assistance and Help

I wanted to thank you so very much for all the guidance, assistance and help in providing me with a wonderful piece of jewelry! You all contributed in many ways to making this a fun and exciting experience. You were always up-beat and helpful, and counseled me every step of the way. It was a pleasure every time I talked with you on the phone. When the small problem arose, you handled it expeditiously and expertly, and immediately took charge to ?ˆ?make things right?ˆ™. In my view, the true test of corporate culture is not only how it performs the expected, but also in large measure how it handles and solves customer issues. To sum it all up, I am impressed with every one of the many individuals that I dealt with at Whiteflash. It was indeed ?ˆ?A brilliant diamond buying experience?ˆ™, with an awesome result, an almost flawless process, some very minor ?ˆ?imperfections?ˆ™ along the way, but no longer visible to the naked eye (or mind)! In the end, I am thrilled, and I am sure that my wife will be too when I present her the ring on our anniversary next month.
Ernesto, New York, USA

RECENT REVIEWS

June 19, 2020
Thank you so much for your support! Everyone through this entire process has been great to work with. Despite circumstances beyond your control, I have always received prompt responses and have felt comfortable that everything was under control.
John W, Michigan, USA
June 11, 2020
Whiteflash is my go to for all my fine jewelry. I've always gotten impeccable service and I am more than satisfied with each of my purchases. Your team is awesome!
Tonya W, Texas, USA
June 03, 2020
Both my fiancé and I absolutely adore the ACA diamond engagement ring purchased from Whiteflash. The entire experience (shopping, customer service, purchasing and shipping) has exceeded my expectations. Our sales rep was integral in this decision, as she took the time to answer every small question and opinion I could throw at her. Ultimately, it was the quality, trust and competency of the WhiteFlash team that gave me the confidence to pull the trigger. Their quality diamonds are hands down the most brilliant and beautiful I've ever observed. Thank you so much for making such a major purchase decision easy and stress-free. Lastly, Whiteflash offers one of the most generous trade-up programs across both online and brick & mortar jewelry stores.
Richie H, Louisiana, USA
April 22, 2020
I'm a month late writing this, but it's given me lots of time to admire the stunning ring I received from Whiteflash Team. My ACA diamond is truly something special. Buying diamonds online is nerve-wracking. I was upgrading from another diamond purchased online, and although I did my research and the diamond had all the right cut measurements/angles, it just never seemed that "brilliant". It was pretty but not stunning. Moving to an ACA diamond from Whiteflash is like night and day - this diamond makes me smile every time I look at it. Even my husband continues to make comments - he can easily see how much better cut this diamond is. WF staff were super easy to work with and responsive as I tried to select the right diamond for me. I went with a simple setting that is beautifully made. They even take beauty shots of your ring that you can share! I couldn't be happier with my decision to choose Whiteflash and will be back to work with them next time I want to upgrade :)
Shirley A, Massachusetts, USA

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