Guidance, Assistance and Help
April 18, 2008

Guidance, Assistance and Help

I wanted to thank you so very much for all the guidance, assistance and help in providing me with a wonderful piece of jewelry! You all contributed in many ways to making this a fun and exciting experience. You were always up-beat and helpful, and counseled me every step of the way. It was a pleasure every time I talked with you on the phone. When the small problem arose, you handled it expeditiously and expertly, and immediately took charge to ?ˆ?make things right?ˆ™. In my view, the true test of corporate culture is not only how it performs the expected, but also in large measure how it handles and solves customer issues. To sum it all up, I am impressed with every one of the many individuals that I dealt with at Whiteflash. It was indeed ?ˆ?A brilliant diamond buying experience?ˆ™, with an awesome result, an almost flawless process, some very minor ?ˆ?imperfections?ˆ™ along the way, but no longer visible to the naked eye (or mind)! In the end, I am thrilled, and I am sure that my wife will be too when I present her the ring on our anniversary next month.
Ernesto, New York, USA

RECENT REVIEWS

January 27, 2023
I usually clean my wife's rings before going out every week-end, and we are both amazed by the exceptional shine of both the eternity ring and the Vatche ring. Buying from Whiteflash was the smartest choice and your email today is an additional proof, if one was needed. In many occasions, I recommended your company and I have a dear friend in Japan who also purchased a 1.5 carat diamond and ring from you as well. They are also enchanted. Thank you very much.
Vincent N, Japan
January 27, 2023
I just want to say thank you for your help. It is a small purchase and a short notice to make but you and your team members worked together to work on my request promptly. It goes with my ring nicely.
Kaori M, California, USA
January 26, 2023
I received my engagement ring and I am super happy and surprised. My future husband did a great job picking this piece of gem. We re-sized it and it fits perfectly.
Kenneth M, Connecticut, USA
January 26, 2023
Great service and support throughout the whole process (buying, ordering and shipping). Especially Brittany, Mariah and Holly made sure that I felt comfortable the whole time and took care of me and the questions that came up. They were very friendly and super professional so I could trust and look forward to receive my beautiful purchase. Highly recommended!
Daniela S, Germany

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