Jaw Dropping
August 29, 2004

Jaw Dropping

At first, my sister told me to go to a big jewelry store at the upscale mall to ask for an opinion, but I told her that I would like to ask you first. That''''''''s why I decided to send an email to you, a father of ACA :-) I am so glad that I did. By the way, my sister''''''''s jaws dropped as well when she saw those arrows. She is a pharmacist, so she always uses microscope to examine those ugly particles. She said she never saw any diamond as beautiful as yours. But when I showed her hearts, she was freaked out because of that dark mark. I just called her a few minutes ago to let her know your explanation. Thank you very much for taking time to answer my concern. You''''''''re so gracious and courteous. I''''''''d like to say ""big thanks"" for your great service and packaging as well. I had to cut through about five layers of stuff to get to my pendant. It seemed like Xmas time :-) I am very happy about the whole experience and the end result. Finally, I will wear this beautiful jewelry to the mall today. Please keep up the good work. I will be back for more. Best regards,
Pawinee, Australia

RECENT REVIEWS

September 22, 2023
I had my family jeweler do the setting. Ring was ready last Friday and she said yes! Thanks again for all your help on sourcing the diamond. It is a beautiful stone.
Evan B, Texas, USA
September 21, 2023
The rock is really beautiful! It has a lot of play in the light. So I'm happy with it and it does live up to what I expected and beyond. It has a lot of play in the light. Amazing!! She is very happy. The purchasing experience has been AAA! Becca was just a fast responding support! Most website who offer chat support end up taking too much time! The speed was on par with a dating app! Very nice! Fedex ruined the presentation box but the diamond was very well protected due to the special suspension box inside. I reached out to Whiteflash and immediately they shipped another. Very helpful with diamond selection, education and technical support. Always on point and available. The service felt like a one-to-one consult/service and very professional and confidence inspiring experience. The diamond itself sparkles a lot and I compared to several GIA 3X and none of them sparkled this much. A Cut Above is really a cut above the regular rocks. Thanks for the support! It has been a great experience!
Jian L, Denmark
September 21, 2023
Thanks for your help along the way, you all have been great.
Sean, Ohio, USA
September 20, 2023
I initially purchased a diamond and setting online without talking to anyone, but after talking with Becca a couple times we determined that the diamond I had initially picked out would not meet my expectations. She was super understanding and offered to return the purchase immediately, no questions asked. Even though my husband and I decided to hold off on upgrading my ring (purchased from James Allen) for now, but can't wait to visit their showroom and pick my forever ring :)
Tova L, Texas, USA

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