Very Timely, Well Prepared and Knowledgeable
December 05, 2004

Very Timely, Well Prepared and Knowledgeable

The purpose of this email is to inform you of the outstanding services provided by your sales team. To provide some background, prior to this latest transaction, I purchased an engagement ring approximately 2 years ago from your company. I recalled her outstanding service & professionalism, and was naturally inclined to see what WhiteFlash had to offer when I started thinking about a Christmas gift for my wife. I must say I was pleasantly surprised when I called and reached WF immediately, and their ability to instantaneously bring up my past history including all the details about my wife (her name, ring size, etc.) It was so smooth and comfortable that I felt as though WF remembered me personally. Being engaged with our sales teams here at Microsoft, I have an acute appreciation for WF''s ability to make me feel warm and welcome through this transaction and the importance of customer satisfaction. I want to commend WF outstanding service to me as her customer. You are very timely, well prepared, and knowledgeable. An absolute pleasure to work with, so thank you!! Sincerely,
Brian, China

RECENT REVIEWS

Their warranty policies, customer service, and their ASET/Magnified images really stand out.
October 28, 2024
I looked for several months locally as well as various places online for an engagement ring for my now fiancée. I could not decide on a diamond as the options that were shown to me weren't what I was looking for. I was recommended Whiteflash and upon browsing their diamonds and talking to Brittany and her associates, I found a beautiful diamond and sleek band to form the perfect engagement ring. I asked for several photos and videos of diamonds side by side and they accommodated the request in a timely manner. Their warranty policies, customer service, and their ASET/Magnified images really stand out. I was confident in my purchase and was helped along the way if I had any questions. 10/10 experience.
Cole M, Ohio, USA
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It is very beautiful! Thank you very much for your assistance!
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Finally was able to give my wife the ring. She loves it, hooray! Thank you so very much for your help, Paul
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Diamond looks awesome and Jenn was shocked. Thank you again for everything!
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