Very Timely, Well Prepared and Knowledgeable
December 05, 2004

Very Timely, Well Prepared and Knowledgeable

The purpose of this email is to inform you of the outstanding services provided by your sales team. To provide some background, prior to this latest transaction, I purchased an engagement ring approximately 2 years ago from your company. I recalled her outstanding service & professionalism, and was naturally inclined to see what WhiteFlash had to offer when I started thinking about a Christmas gift for my wife. I must say I was pleasantly surprised when I called and reached WF immediately, and their ability to instantaneously bring up my past history including all the details about my wife (her name, ring size, etc.) It was so smooth and comfortable that I felt as though WF remembered me personally. Being engaged with our sales teams here at Microsoft, I have an acute appreciation for WF''s ability to make me feel warm and welcome through this transaction and the importance of customer satisfaction. I want to commend WF outstanding service to me as her customer. You are very timely, well prepared, and knowledgeable. An absolute pleasure to work with, so thank you!! Sincerely,
Brian, China

RECENT REVIEWS

March 01, 2019
She loves it! The ring came out better than expected and I really appreciate the Diamond Consultant's expertise on which diamond to select. Thanks again for all your help! For the price I paid the local jewelers could not even come close.
Benjamin H, Rhode Island, USA
December 20, 2018
The ring looks fabulous, exactly what I had in mind! Thank you so much for all your efforts and making sure it got to me on time even after the slight delay!
Balazs C, Canada
December 17, 2018
It was amazing :) She loved it.
Anantha T, Washington, USA
November 09, 2018
We received the ring a couple weeks ago and I have been wearing it the last few days. It is beautiful and super sparkly. We are very impressed with the quality and workmanship; it is one of the most beautiful rings I have seen and I am happy that it is mine. Thank you for all your help, you have been very professional and wonderful to work with.Everyone I had come in contact with has been very responsive and helpful. Your team provided superb customer service.
Boingoc L, California, USA

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