Very Timely, Well Prepared and Knowledgeable
December 05, 2004

Very Timely, Well Prepared and Knowledgeable

The purpose of this email is to inform you of the outstanding services provided by your sales team. To provide some background, prior to this latest transaction, I purchased an engagement ring approximately 2 years ago from your company. I recalled her outstanding service & professionalism, and was naturally inclined to see what WhiteFlash had to offer when I started thinking about a Christmas gift for my wife. I must say I was pleasantly surprised when I called and reached WF immediately, and their ability to instantaneously bring up my past history including all the details about my wife (her name, ring size, etc.) It was so smooth and comfortable that I felt as though WF remembered me personally. Being engaged with our sales teams here at Microsoft, I have an acute appreciation for WF''s ability to make me feel warm and welcome through this transaction and the importance of customer satisfaction. I want to commend WF outstanding service to me as her customer. You are very timely, well prepared, and knowledgeable. An absolute pleasure to work with, so thank you!! Sincerely,
Brian, China

RECENT REVIEWS

May 22, 2022
It was exactly as I expected. I appreciate all your help in making the decision about what ring and diamond to consider. Your assistance and the information you provided were key factors in my decision. Thank you again!
Diane H, Maine, USA
March 25, 2022
Thanks to all the staff for their contributions to the making of my ring. I continue to be madly in love with my ring. It is a dream come true for me. Thank you for your assistance in choosing the diamonds. Your service all around is exemplary. We couldn’t be more pleased
Faye B, Tennessee, USA
January 28, 2022
All the information about the diamonds is available, including some that you will find at few other places like Idealscope, ASET and Hearts&Arrows images. Customer service is extremely helpful and proactive. Everything went very smoothly and I would definitely recommend them.
Philippe T, Switzerland
January 26, 2022
Showed up and everything is great! Thanks.
Michael T, Indiana, USA

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