December 04, 2022
I love my Whiteflash ring! In late November 2022, I received my 5-Stone Trellis Diamond Right Hand Ring in 14k yellow gold with five VS1-VS2 H 0.4 ct each (2 ctw) A Cut Above (ACA) diamonds. The ACA diamonds are very sparkly and fiery--the Super Ideal cut makes a real impact! Liza helped me to create it, and her expertise, kind guidance, attention to detail, and responsiveness made for an all around smooth and great experience! I don't know much about diamonds, but I did my homework. After reading around online and looking at other diamond retailers, Whiteflash was the clear choice. Whiteflash's reviews (from customers and third parties), depth of information provided about their diamonds on their site, and policies made me feel comfortable deciding to buy from them. The Lifetime Trade Up Guarantee was one of the main factors in this decision. It allows you to simply trade up any natural diamond purchased from one of Whiteflash's three in-house categories (of which ACA is one). This gave me peace of mind about buying the stones because I know I'll want to trade up in the future and like that I'll be able to choose freely from the ACA category again. After deciding on a ring style, and budget, I contacted them via the chat feature on their website and was helped by Liza. After asking some questions, she showed me two sets of diamonds from the A Cut Above category, both beautiful, one in a slightly higher color grade (F-G), and one slightly lower (H). She also helped with my semi-custom order for the Trellis 5-stone band to be cast in 14k gold (only 18k can be selected on the website). Liza helped me with all my questions, was very responsive, and kept me updated. I appreciated that she looked after every detail to make sure the ring would be just what I wanted! One thing I worried about when I first started looking at diamonds, before contacting Whiteflash, was being upsold. Happily, that was not the case at all! At no time did I feel pressured. After discussing with Liza, I went with the H color diamonds because they would be beautiful and work just fine with the warm color, yellow gold setting. The ring even came in under budget! From the time I first contacted Whiteflash/Liza until I received the ring was one month. Part of the time was me deciding and committing to purchasing the stones, doing the wire transfer, and the setting being specially cast in 14k gold (about 2 and a half weeks for the casting). I highly recommend Whiteflash. The experience was so smooth and I am so pleased with the finished product. The A Cut Above diamonds are AMAZING. Their sparkle and flash make them stand out! I hope to work with Liza again in the future on an upgrade!
Kira M, Hawaii, USA