Customer Service + Product = A Very Satisfied Customer
August 07, 2009

Customer Service + Product = A Very Satisfied Customer

First, I want to compliment your customer service. Everyone on your team I had contact with on the phone and via e-mail was knowledgeable and very helpful. This can be a rare thing in today?ˆ™s world ?ˆ“ especially when the item being purchased is not a ?ˆ?high dollar?ˆ? item (which mine was not). Plus, the earrings even shipped a day earlier than I was told they would. My wife absolutely loves the earrings. She keeps commenting on how much they sparkle, even in lower light. Your combination of customer service and product has earned a repeat customer. I will definitely be back when I am looking for anything that involves diamonds. A Very Satisfied Customer
JJ, Texas, USA

RECENT REVIEWS

A huge shout-out to Becca at Whiteflash, she was an absolute joy to work with!
October 15, 2026
Buying a stone for an engagement ring can easily feel overwhelming, but Becca made the entire process completely seamless and stress-free. She provided expert guidance and gave us complete confidence and assurance that we were choosing the exact right stone for us. From start to finish, Becca was remarkably responsive to all of my calls and emails, incredibly helpful, and brought such a warm, positive energy to the experience. We could not be happier with our decision. If you are looking for an exceptional, stress-free diamond buying experience, ask for Becca!
Jack H, California, USA
Super thankful to the Whiteflash team.
October 14, 2026
I worked with Becca and she made the process really easy. When the diamond came in she sent photos and videos so I could see exactly what I was getting and answered all the questions I had. Whiteflash sets an incredibly high bar for quality. You can't go wrong!
Esdras E, Illinois, USA
An excellent experience!!
October 12, 2026
Everything was excellently organized on your end, and we are very happy we chose you!!! Thank you!!! High quality and customer service !!!
Vladimir T, Texas, USA
I had a great experience purchasing a diamond pendant from Whiteflash.
October 09, 2026
Becca was extremely helpful throughout the process. She took the time to understand what I was looking for, provided thoughtful recommendations, and helped me compare several diamonds without any pressure to spend more. I ultimately chose a 0.74ct A CUT ABOVE diamond, and I’m very happy with the result. The diamond is beautiful, and its brilliance exceeded my expectations. I really appreciate Becca’s professionalism and guidance. Highly recommended!
Makoto, California, USA