Exceptional Customer Service
April 16, 2010

Exceptional Customer Service

I wanted to write to you to say a huge thank you for the exceptional customer service that yourself and your team has given me in the purchase of my engagement ring. I especially want to commend Bob and Kellie who have both been wonderful in dealing with my requests and changes. Everything was done on time, even faster than initially promised actually, and in a very professional manner. Great job on assembling such a great team of people. My now fiancee accepted the proposal and we are having a wedding this coming October. Thank you for being part of this special occasion in our lives. The ring is absolutely stunning! My fiancee and I are looking forward to purchasing our wedding bands through you in the near future. Thank you again and best regards,
Maksim K., Pennsylvania, USA

RECENT REVIEWS

It's beautiful and we love it!
June 30, 2025
Perfect match with the engagement ring. Thank you.
Dane F, Australia
She really liked the ring! The size is perfect too.
June 23, 2025
Excellent service — they helped me remotely choose a diamond and an engagement ring. They offered alternative options, sent extra photos and videos, and answered all my questions. Everything was handled professionally and with care — no pushing. They also assisted with delivery and customs procedures in the destination country (Portugal, in my case). Special thanks to Becca.
Timofei K, Portugal
The ring came out perfect, I love the sparkle!
June 18, 2025
Becca was amazing to work with in picking out my engagement ring! She answered all of my questions and made it such an easy process.
Ivan G, California, USA
The ring is absolutely stunning. I’m so grateful to have worked with Becca and Whiteflash.
June 16, 2025
I worked with Becca at Whiteflash to purchase a ring for my 25th wedding anniversary, and the entire experience was exceptional. Becca is truly amazing. I was quite indecisive and changed my mind several times, but I didn’t feel rushed or pushed toward a more expensive option. She gave me space to think, answered all my questions, and made sure the decision was completely mine. Becca also sent me several pictures and videos, which were super helpful in making comparisons and narrowing down my choices. The entire process was seamless, and to top it off, the ring arrived earlier than scheduled—an unexpected and very welcome surprise! Whiteflash professionalism, transparency, and commitment to customer satisfaction truly stood out. I can’t recommend them highly enough!
Deborah H, North Carolina, USA

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