Exceptional Customer Service
April 16, 2010

Exceptional Customer Service

I wanted to write to you to say a huge thank you for the exceptional customer service that yourself and your team has given me in the purchase of my engagement ring. I especially want to commend Bob and Kellie who have both been wonderful in dealing with my requests and changes. Everything was done on time, even faster than initially promised actually, and in a very professional manner. Great job on assembling such a great team of people. My now fiancee accepted the proposal and we are having a wedding this coming October. Thank you for being part of this special occasion in our lives. The ring is absolutely stunning! My fiancee and I are looking forward to purchasing our wedding bands through you in the near future. Thank you again and best regards,
Maksim K., Pennsylvania, USA

RECENT REVIEWS

🥰 The ring and the diamond are absolutely incredible!🌟🌟🌟
February 10, 2026
The ring and diamond are simply perfection! This is our fourth order, and every single time the result is stunning and fills us with admiration. The team works with impressive efficiency, and Becca is always incredibly helpful and supportive throughout the process. A truly wonderful experience, as always!
Irina, France
My rings are beautiful, and I am in love.
February 06, 2026
I had a wonderful experience with Whiteflash. Becca helped me customize my new set of rings, and she truly brought my vision to life. She understood exactly what I meant from the beginning, which made the whole process so easy and enjoyable. The rings turned out absolutely beautiful — this is my first purchase with Whiteflash, but definitely not my last. I’ve worked with other vendors before, but Whiteflash stood out by offering better pricing and exceptional service. I also really appreciated the returning-customer discount, which made the experience even better. Highly recommend!
Han T, Louisiana, USA
The ring fits great and my fiancé loves it!
February 05, 2026
I ordered online and had an excellent experience working with Becca. The entire process was extremely easy. Becca was super responsive, exceptionally helpful answering all my questions (which were many!), and available to go over every detail of the ring (providing multiple photos and even a video). The diamond is beautiful, and I would recommend using Whiteflash to anyone looking to get a ring. 11 out of 10 stars for everything.
Sean M, New York, USA
Outstanding service.
February 03, 2026
Their show room is small and the hours a bit tough to make, but their representatives were excellent. It helps that do not earn a commission on sales.
Peter N, Texas, USA

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