Exceptional Customer Service
April 16, 2010

Exceptional Customer Service

I wanted to write to you to say a huge thank you for the exceptional customer service that yourself and your team has given me in the purchase of my engagement ring. I especially want to commend Bob and Kellie who have both been wonderful in dealing with my requests and changes. Everything was done on time, even faster than initially promised actually, and in a very professional manner. Great job on assembling such a great team of people. My now fiancee accepted the proposal and we are having a wedding this coming October. Thank you for being part of this special occasion in our lives. The ring is absolutely stunning! My fiancee and I are looking forward to purchasing our wedding bands through you in the near future. Thank you again and best regards,
Maksim K., Pennsylvania, USA

RECENT REVIEWS

January 31, 2023
It's nice finally getting to see how all the pieces come together. They're exactly what we had in mind when we first started looking around and will be perfect for her. Thank you again for all your help!
Roger K, Texas, USA
January 30, 2023
I am super happy that I heard about this company prior to making any significant jewelry purchases. The ring arrived, and it is beautiful!!! Becca is my favourite person to buy gorgeous jewelry from. She helped me upgrade a diamond, pick out a band to celebrate achieving a personal goal and choose stunning earrings to celebrate a recent milestone. Each piece I have ordered from WF brightens my day. The quality and service are exceptional.
Hi P,, Croatia
January 30, 2023
I procrastinated this past holiday season. Liza went above and beyond to help. It was perfect and arrived in time for Christmas.
Nathan T, Texas, USA
January 30, 2023
Thank you for your help in choosing the perfect diamond engagement ring. Your level of professionalism was superb - helping to ease my mind of purchasing the perfect diamond, sight unseen. Above all, you answered all the questions I have regarding the quality and clarity of the diamond - and she approved.
Kenneth M, Connecticut, USA

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